Hilton reviews

3.9

75% would recommend to a friend

(11,514 total reviews)
avatar

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,514 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

12K reviews
4.0
Feb 11, 2026

Unorganized

Recommend
CEO approval
Business Outlook

Pros

The people are very nice and loyal.

Cons

Seemed they were constantly changing protocol and the training was inconsistent between departments.

3.0
Feb 11, 2026

its ok

Recommend
CEO approval
Business Outlook

Pros

Flexible with time off and other conflicts

Cons

Management is a mess kitchen staff and serving staff always changing young immature management that has no clue what there doing

5.0
Feb 11, 2026

Great job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good compensation and hours, friendly managers

Cons

a little bit disorganized and rude customers

Viewing 142 - 144 of 11,514 Reviews

Glassdoor has 13,614 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.