Hilton reviews

3.9

75% would recommend to a friend

(11,497 total reviews)
avatar

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,497 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

11K reviews
5.0
Jul 27, 2016

Unlimited potential with the right attitude

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of diverse opportunities both in location and roles. If you're willing to try new things, sky's the limit here. We also have great people - its hard to find people more passionate for their company than Hilton employees! They LOVE Hilton! We also know how to have fun too, which never hurts. My favorite part of working at Hilton though is the ability to push really big, impactful, innovative projects - if you build a solid business case, you can almost always find a way to get it done which is very unique.

Cons

As with any big, global company, you need a lot of approvals and buy-in to move projects forward. This isn't a negative but just a reality of the job. With the right attitude it is fine, but some people get frustrated by this aspect.

avatar
Hilton Response
9y
Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive working environment and a culture that embraces all of our values, including Teamwork and Collaboration. We are glad this is the case for you!
5.0
Dec 23, 2017

Great Company!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hilton was family. The benefits were amazing and the people were even more amazing-er!! The learning and advancement opportunities were plentiful!! As a manager, it was required to have so many hours of classes per year and the class calendar was always posted at the beginning of every year!! They were extremely useful for and work and personal. Hilton is where I had gained most of my business knowledge. I had met life long friends from around the world. But sadly, it was time to move on to new adventures!!

Cons

It was a 24/7 operation and the holidays were long, but wasn't that bad because the people made it fun!

avatar
Hilton Response
8y
Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and are glad that you enjoyed sharing and promoting our hospitality culture and vision. We wish you the best of luck in all your future endeavors!
5.0
May 20, 2021
Recommend
CEO approval
Business Outlook

Pros

Growth opportunity, business of people serving people, purpose driven, diverse, incredible leaders and team members.

Cons

During the pandemic it has been tough not to travel and see colleagues in person. We use Teams for video calls, but not being together has been challenging. We have made it work to accomplish great things though!

Viewing 10 - 12 of 11,497 Reviews

Glassdoor has 13,593 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.