Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

75% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (412) , Front Desk Receptionist (296) , Manager (204) , Sales Manager (193) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (143) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 452 reviews)); "culture is great and they do invest in all their employees" ((in 330 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 252 reviews)); "Great team member travel program" ((in 202 reviews)); "Work Life Balance is great" ((in 198 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 559 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 544 reviews)); "Long hours and underinvestment in some properties" ((in 429 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 378 reviews)); "Managers were bad at communicating with each other and satff." ((in 161 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

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Hilton

Hilton reviews

3.9

75% would recommend to a friend

(11,497 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.7

Career opportunities

3.6

Compensation and benefits

3.5

Work/Life balance

3.5

Senior management

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,497 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

11K reviews

4.0

Mar 10, 2009

Great Company!!! Let Blackstone finish "global restructuring" before joining

General manager

Recommend

CEO approval

Business Outlook

Pros

they care about the people working for them. opportunites all over the country. Very Diverse. Lots of experienced people running the company. Internal Controls are very tight. Payroll and Wages are administered in a very fair and equitable manner. you will not ever make more as an hourly person than anyone in that position who has been their the same amount of time as you. As long as HR has something to say about it.

Cons

The owners of the hotels we run wont put enough money into the properties.

4.0

Aug 9, 2008

The 411 on the Hilton Sacramento

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Some of the best reaons to work at the Hilton Sacramento is the Career opporunities when you work at the Hilton you can advance onto bigger and better work positions for Shift leader, to a manager to a supervisor then to a director

Cons

Occasionally there is poor communication between the Managers and the staff. Also you get all kinds of recognition when you do something wrong but when you do something right it seems like knowone notices

5.0

Jun 13, 2008

Hilton Hotels

Assistant general manager

Recommend

CEO approval

Business Outlook

Pros

Opportunity for advancement by direct supervisors and the PATH

Cons

Lots of paperwork because it used to be a public company

Viewing 11494 - 11496 of 11,497 Reviews

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Great Company!!! Let Blackstone finish "global restructuring" before joining

The 411 on the Hilton Sacramento

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