Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

75% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (413) , Front Desk Receptionist (297) , Manager (204) , Sales Manager (193) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (143) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Travel benefits are great and I like if we stay for so many years we can retain them" ((in 1087 reviews)); "Great people and love the workflow" ((in 452 reviews)); "culture is great and they do invest in all their employees" ((in 330 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 264 reviews)); "Work Life Balance is great" ((in 197 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 538 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 538 reviews)); "Long hours and weekends but that comes with hotels" ((in 429 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 379 reviews)); "Managers were bad at communicating with each other and satff." ((in 159 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

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Hilton

Hilton reviews

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3.9

75% would recommend to a friend

(11,501 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.7

Career opportunities

3.6

Compensation and benefits

3.5

Work/Life balance

3.5

Senior management

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,501 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

4.0

Sep 13, 2010

Food and Beverage can pay well.

Server

Recommend

CEO approval

Business Outlook

Pros

Restaurant in the Doubletree offered a lot of hours and usually made good tips from guests. Good benefits for working for Hilton, discounts on rooms around the country. Opportunities to cross-train to do other jobs in food and beverage.

Cons

I worked at a Hilton Garden Inn where the management was terrible and they took the service charge tips from room service for themselves. They wanted you to set up for banquets while only being payed on server wage. There are a lot of idiots that these hotels will hire that are very difficult to work with and management does not care.

3.0

Sep 12, 2010

Beginning of Career...

Waitress

Recommend

CEO approval

Business Outlook

Pros

They are an ok company to work for...

Cons

There was never enough staffing...overworked!!!

4.0

Sep 10, 2010

Working at Hilton

Human resources officer

Recommend

CEO approval

Business Outlook

Pros

Excellent Training and Benefits. Strong brand and consistency in service. Opportunity to develop skills quickly with support from management. Free meals while at work.

Cons

Very fast paced. Could be stressful at times. Not a huge amount of opportunity for career progression depending on which department you work in.

Viewing 11434 - 11436 of 11,501 Reviews

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Food and Beverage can pay well.

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