Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

75% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (413) , Front Desk Receptionist (297) , Manager (204) , Sales Manager (193) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (143) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 475 reviews)); "Awesome culture and great people to work with" ((in 338 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 251 reviews)); "Great travel benefits and day one 401K contributions" ((in 188 reviews)); "But at it's roots are the Team Members who make the hotels great." ((in 187 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 561 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 547 reviews)); "Long hours and underinvestment in some properties" ((in 422 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 379 reviews)); "Managers were bad at communicating with each other and satff." ((in 156 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

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Hilton

Hilton reviews

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3.9

75% would recommend to a friend

(11,501 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.7

Career opportunities

3.6

Compensation and benefits

3.5

Work/Life balance

3.5

Senior management

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,501 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

1.0

Jul 6, 2009

Now accepting apps! Ideal candidate: Willing to look away as parent company raids the coffers of a historic brand.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Company is going through major transition. It IS and will be changing and this can represent opportunity.

Cons

Blackstone and management are tightly aligned in their objectives to 1) make money for these parties, 2) sell the company off

3.0

Jun 24, 2009

Mediocre at best

Assistant banquet manager

Recommend

CEO approval

Business Outlook

Pros

Great family atmosphere within my department, though this is most likely because we spent so much time together. Work was always changing with new clients on a daily basis.

Cons

Salaried F&B managers were expected to work 70-80 hours a week with no overtime. No provisions for retirement savings and/or planning + company contribution to health/dental/vision insurance was meager.

3.0

Jun 11, 2009

Good for the resume but Hilton burns you out quickly!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Reputable company in hospitality. You can get a lot of hands on experience in short timeframe. Benefits were decent however there is great room for improvement.

Cons

Incredibly long and erratic hours for not enough pay. Burns you out very quickly. VERY high turnover. Not enough recognition for a job well done in many cases.

Viewing 11434 - 11436 of 11,501 Reviews

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Now accepting apps! Ideal candidate: Willing to look away as parent company raids the coffers of a historic brand.

Mediocre at best

Good for the resume but Hilton burns you out quickly!

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