Hilton reviews

3.9

75% would recommend to a friend

(11,502 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

12K reviews
2.0
Oct 29, 2009
Recommend
CEO approval
Business Outlook

Pros

To make my resume looks good is probably the only reason I could think of after I left there. Thought the Hilton brand contained good reputation and high standard though.

Cons

1. Unordinary long working time without reasonable payment 2. Unbalanced work/life management, often get call back on off-work days 3. Security issues, employees' lockers been stolen many times 4. Reward system is not clear and fair, hard to attract employees to involve

3.0
Oct 15, 2009
Recommend
CEO approval
Business Outlook

Pros

I had the great pleasure of working for Hilton Hotels while it was still the preeminent hotel company in the world. Many of the finest people I've known and worked with came through Hilton's corporate structure. It was a very large family, where everyone had a stake in our collective success.

Cons

Since the acquisition by Blackstone, the very structure of the company is changing. While I'm confident the company will once more be a world leader, it has not yet found it's footing. Many great people have moved on, voluntarily and otherwise, with an air of uncertainty weighing heavily upon those who remain.

3.0
Sep 14, 2009
Recommend
CEO approval
Business Outlook

Pros

You learn through every day operation but also they encourage you to learn further. Hilton University is a great way in developing your skills.

Cons

Hilton is operating in very strict guidelines from headquarters which gives little flexibility when negotiating with clients. Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation

Viewing 11425 - 11427 of 11,502 Reviews

Glassdoor has 13,602 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.