Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

75% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (413) , Front Desk Receptionist (297) , Manager (204) , Sales Manager (193) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (143) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Travel benefits are great and I like if we stay for so many years we can retain them" ((in 1087 reviews)); "Great people and love the workflow" ((in 452 reviews)); "culture is great and they do invest in all their employees" ((in 330 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 264 reviews)); "Work Life Balance is great" ((in 197 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 538 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 538 reviews)); "Long hours and underinvestment in some properties" ((in 429 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 379 reviews)); "Managers were bad at communicating with each other and satff." ((in 159 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

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Hilton

Hilton reviews

3.9

75% would recommend to a friend

(11,503 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.7

Career opportunities

3.6

Compensation and benefits

3.5

Work/Life balance

3.5

Senior management

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,503 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

4.0

Mar 7, 2011

Great Experience to Learn how to Interact with others socially

Bartender

Recommend

CEO approval

Business Outlook

Pros

The staff is very nice and helpful! We thought of ourselves as team and always helped each other out when needed.

Cons

Lot of times we were understaffed which made us very busy. however, this increased the ability to get tips which was very nice

3.0

Feb 10, 2011

Job would be rewarding if it were not for the Senior Management at this Franchise hotel

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Client interaction Freedom to Create and be productive Keep in mind this is not a Hilton Corporate hotel, flexibility was nice

Cons

Out of touch management Unrealistic expectations Drastic reactions without weighing consequences Very limited resources (IE. lack of staff and support)

3.0

Feb 4, 2011

A great Place to Start

Bartender

Recommend

CEO approval

Business Outlook

Pros

Competative Pay rate. Ability to work your way up from barback to bartender. monthly meeting are now a common practice

Cons

Servers are not urged to tip bartenders at the end of the shift. Room service server never tip out. Too many location for the guest to choose from, leaving on outlet empty at times

Viewing 11422 - 11424 of 11,503 Reviews

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Hilton

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Great Experience to Learn how to Interact with others socially

Job would be rewarding if it were not for the Senior Management at this Franchise hotel

A great Place to Start

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