Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

75% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (413) , Front Desk Receptionist (298) , Manager (204) , Sales Manager (193) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (144) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 458 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 255 reviews)); "Great work life balance and ability to create own projects" ((in 198 reviews)); "But at it's roots are the Team Members who make the hotels great." ((in 194 reviews)); "Great hotel and travel benefits" ((in 181 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Poor management not enough to tools and equipment to do the right job" ((in 553 reviews)); "Low pay (around $10 with experience) for a lot of headache and stress." ((in 547 reviews)); "Long hours and underinvestment in some properties" ((in 429 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 371 reviews)); "Managers were bad at communicating with each other and satff." ((in 161 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

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Hilton

Hilton reviews

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3.9

75% would recommend to a friend

(11,506 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.7

Career opportunities

3.6

Compensation and benefits

3.5

Work/Life balance

3.5

Senior management

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,506 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

4.0

Feb 25, 2012

A decent job, not too many complaints.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fair wages, great environment, employees treated fairly.

Cons

General manager wasn't very responsible.

4.0

Feb 19, 2012

Wonderful place to start a career

Restaurant server

Recommend

CEO approval

Business Outlook

Pros

The Hilton was very helping in making sure you were properly trained. They alsways worked with you to ensure you had a very flexible schedule. Encourageds highs sales by offering awards for winning promotions.

Cons

They changed management regularly and new management wasn't kept up to date with what was going on in the hotel.

4.0

Feb 19, 2012

Its been a great experience taught me a lot about the service industry

Restaurant server

Recommend

CEO approval

Business Outlook

Pros

flexible hours great people good culture Benefits of buffet dinner

Cons

managers are a little less knowledgeable than i would have expected

Viewing 11389 - 11391 of 11,506 Reviews

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A decent job, not too many complaints.

Wonderful place to start a career

Its been a great experience taught me a lot about the service industry

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