Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

75% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (413) , Front Desk Receptionist (298) , Manager (204) , Sales Manager (194) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (144) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 459 reviews)); "culture is great and they do invest in all their employees" ((in 332 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 255 reviews)); "Work Life Balance is great" ((in 201 reviews)); "Great team member travel program" ((in 196 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 551 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 547 reviews)); "Long hours and underinvestment in some properties" ((in 424 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 376 reviews)); "Managers were bad at communicating with each other and satff." ((in 163 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

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Hilton

Hilton reviews

3.9

75% would recommend to a friend

(11,508 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.7

Career opportunities

3.6

Compensation and benefits

3.5

Work/Life balance

3.5

Senior management

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,508 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

3.0

Aug 8, 2012

It is good hotel

Sales coordinator

Recommend

CEO approval

Business Outlook

Pros

Gain more experiences and got promotion due to my own effort that the manager's have seen.

Cons

Now it is not good to work there because of the management

5.0

Aug 6, 2012

Well trained staff,and its a great chain hotel worldwide

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

To work with at HIlton is a great opportunity, there is a lot of opportunity on how to improve your career fast and the management are able to help you on that. Were provided a free accomodation, transportation, and food.

Cons

For my observation is the manning and schedule of the employees in each department is the common issue that i heard from my co-employees.

3.0

Aug 4, 2012

Good place to work for.

Guest services

Recommend

CEO approval

Business Outlook

Pros

Good benefits and they offer okay salary

Cons

Management okay but needs some training.

Viewing 11353 - 11355 of 11,508 Reviews

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It is good hotel

Well trained staff,and its a great chain hotel worldwide

Good place to work for.

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