Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

75% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (414) , Front Desk Receptionist (298) , Manager (204) , Sales Manager (194) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (144) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Travel benefits are great and I like if we stay for so many years we can retain them" ((in 1071 reviews)); "Great people and love the workflow" ((in 469 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 259 reviews)); "Great work life balance and ability to create own projects" ((in 205 reviews)); "Great team member travel program" ((in 190 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 557 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 551 reviews)); "Long hours and underinvestment in some properties" ((in 409 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 366 reviews)); "Managers were bad at communicating with each other and satff." ((in 156 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

Buenos Aires , Pilar , Mendoza , Belén de Escobar , Rosario , Neuquén , Salta

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Hilton

Hilton reviews

3.9

75% would recommend to a friend

(11,510 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.7

Career opportunities

3.6

Compensation and benefits

3.5

Work/Life balance

3.4

Senior management

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,510 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

3.0

Mar 13, 2011

I think it was a learning experience of why it is important to go to college get a degree and a good job.

Guest service representative

Recommend

CEO approval

Business Outlook

Pros

I like the fact that we get great employee discounts. I also like the fact that we get sick pay. The best part is networking with the customers you never know who you will meet.

Cons

The worst thing is sometimes management is shady and try to take advantage of all the work you are willing to do. You only get insurance if you average at least 32 hours and that is very hard in the slow season. As with most jobs it is hard to move up when you don't know anyone and some managers show favor to friends and family.

3.0

Mar 13, 2011

Fast paced and a challegne

Human resources manager

Recommend

CEO approval

Business Outlook

Pros

great employer choice, fast paced, able to learn new from others. Very good discount

Cons

long working hours. 24 hour operation. Short time for projects to deliver

2.0

Mar 11, 2011

Over worked with no breaks, no food, and understaffed

Bartender

Recommend

CEO approval

Business Outlook

Pros

Good Pay....but terrible working conditions

Cons

Bad management - little or no training on how to do their job.

Viewing 11353 - 11355 of 11,510 Reviews

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I think it was a learning experience of why it is important to go to college get a degree and a good job.

Fast paced and a challegne

Over worked with no breaks, no food, and understaffed

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