Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

75% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (414) , Front Desk Receptionist (298) , Manager (204) , Sales Manager (194) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (144) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Travel benefits are great and I like if we stay for so many years we can retain them" ((in 1071 reviews)); "Great people and love the workflow" ((in 469 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 259 reviews)); "Great work life balance and ability to create own projects" ((in 205 reviews)); "Great team member travel program" ((in 190 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 557 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 551 reviews)); "Long hours and underinvestment in some properties" ((in 409 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 366 reviews)); "Managers were bad at communicating with each other and satff." ((in 156 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

Buenos Aires , Pilar , Mendoza , Belén de Escobar , Rosario , Neuquén , Salta

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Hilton

Hilton reviews

3.9

75% would recommend to a friend

(11,511 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.7

Career opportunities

3.6

Compensation and benefits

3.5

Work/Life balance

3.4

Senior management

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,511 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

4.0

May 12, 2011

Fun environment with fun people

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

great place to work because your coworkers are usually pretty cool. they offer some travel perks and discounted hotel rooms

Cons

got stuck working really long hours and there were always a lot of management to report to. some departments could use more structure and understanding of the Hilton brand

3.0

May 12, 2011

It's not the best but, it's not the worst

Coordinator

Recommend

CEO approval

Business Outlook

Pros

Good benefits, liberal leave policy, flexible and accommodating to time off requirements

Cons

Communication is not the best, hardest workers are not necessarily recognized, instead people who make the most noise about their work get the recognition

1.0

May 10, 2011

Turn Around & Go Back to your previous Employer

Restaurant server

Recommend

CEO approval

Business Outlook

Pros

The best thing about working for Hilton is the employee discount. The employee discount allows employees to stay at other Hilton Brands at a discounted rate.

Cons

The Hilton Dedham is a franchise hotel owned by The Procaccianti Group. No money is investing in hotel. Management do not cultivate employees, no room for growth

Viewing 11338 - 11340 of 11,511 Reviews

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Fun environment with fun people

It's not the best but, it's not the worst

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