1.0
Nov 18, 2011
Poor paying job with dysfunctional organization and incompetent management
Former employee
Memphis, TN
Recommend
CEO approval
Business Outlook
Pros
Hilton has some great travel benefits, if you can get them. I've stayed in downtown Chicago for $39 a night. The problem is each hotel holds 2 rooms max for employees and you have to book a year in advance.
Cons
The senior management isn't the strongest and seems to focus on outdoing each other instead of working together. Hilton Worldwide has competition between its brand teams when they should be working together with Marriott and Starwood as their competition. Looking at any recent ranking of hotel brands, either overall or by category, you quickly notice that the Hilton brands are near the bottom. This is the result of a lack of clear direction and a focus on the bottom line and not service.
