Hilton reviews

3.9

75% would recommend to a friend

(11,509 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,509 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

12K reviews
5.0
Apr 3, 2013

Excellent Company

Recommend
CEO approval
Business Outlook

Pros

Decent benefits package and phenomenal training, especially for those on the career path in the hospitality industry.

Cons

Some corporate policies are self-defeating and harm the income potential of certain hotels in the long run.

4.0
Apr 1, 2013
Recommend
CEO approval
Business Outlook

Pros

Great benefits, very reputable brand, solid customer base, good property management system and helpful IT support staff, hotels are in very busy locations

Cons

Many overseas locations (my example being in China) are run completely by locals, from upper management all the way down. There needs to be better monitoring of these locations by the regional headquarters, as most of the Chinese management do not follow proper procedures or protocols of Hilton Worldwide.

4.0
Mar 29, 2013

Great job for students

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible hours to allow a student some study time

Cons

Organization is always a bit crazy

Viewing 11293 - 11295 of 11,509 Reviews

Glassdoor has 13,609 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.