Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

75% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (414) , Front Desk Receptionist (299) , Manager (204) , Sales Manager (194) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 458 reviews)); "Great culture and working ace" ((in 331 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 259 reviews)); "Great work life balance and ability to create own projects" ((in 201 reviews)); "Great team member travel program." ((in 188 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 559 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 535 reviews)); "Long hours and underinvestment in some properties" ((in 424 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 383 reviews)); "Managers were bad at communicating with each other and satff." ((in 162 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

Buenos Aires , Pilar , Mendoza , Belén de Escobar , Rosario , Neuquén , Salta

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Hilton

Hilton reviews

3.9

75% would recommend to a friend

(11,514 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.7

Career opportunities

3.6

Compensation and benefits

3.5

Work/Life balance

3.4

Senior management

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,514 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

1.0

Jul 31, 2013

Management lacking, franchise is surely a contributing factor in declining public view of Hilton Properties

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

Hilton, the Parent company, is a wonderful one. Fair employee discounts and classic approach to customer service.

Cons

Management does not take employees into consideration. No such thing as "Team Meeting" Expectations are low. Scheduling does not take health into regard. (Overnights immediately followed by dayshift)

4.0

Jul 31, 2013

It was a good ride until Baltimore. GM is questionable!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great career so far with some amazing mentors

Cons

Too much micro management and not enough creativity

3.0

Jul 31, 2013

bartender

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

great part time hours while I attended school. I enjoyed working with most of the staff.

Cons

not many customers because the hotel did not promote the in house bar. Also management changed three time while i was there for 2 yrs. This made my job more difficult.

Viewing 11269 - 11271 of 11,514 Reviews

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Management lacking, franchise is surely a contributing factor in declining public view of Hilton Properties

It was a good ride until Baltimore. GM is questionable!

bartender

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