Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

75% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (414) , Front Desk Receptionist (299) , Manager (204) , Sales Manager (195) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 471 reviews)); "Great culture and working ace" ((in 332 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 261 reviews)); "But at it's roots are the Team Members who make the hotels great." ((in 180 reviews)); "Great hotel and travel benefits" ((in 178 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 555 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 546 reviews)); "Long hours and weekends but that comes with hotels" ((in 419 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 379 reviews)); "Managers were bad at communicating with each other and satff." ((in 164 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

Buenos Aires , Pilar , Mendoza , Belén de Escobar , Rosario , Neuquén , Salta

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Hilton

Hilton reviews

3.9

75% would recommend to a friend

(11,514 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.7

Career opportunities

3.6

Compensation and benefits

3.5

Work/Life balance

3.4

Senior management

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,514 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

4.0

Oct 13, 2013

My experience at Hilton was educational and exciting.

Accounting manager/human resources

Recommend

CEO approval

Business Outlook

Pros

Hilton is a solid company with room for growth.

Cons

The particuliar Hiolton that I worked for did not have a policy to cover all situations.

3.0

Oct 4, 2013

Fun place - except for the front desk

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The gm is great and most of the managers are awesome. Very family oriented place to work

Cons

The front desk manager is horrible. He's a young kid with no experience or compassion. He tries to get everyone fired who doesn't agree with him. He's even tried to throw executive committee members under the bus!

2.0

Oct 4, 2013

Management needs more training...great experience in learning patience...

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I was able to gain experience in the IT field. IT was the direction I was going towards and wanted to gain as much knowledge as possible. The fast paced environment helped me learn all the tools needed quickly.

Cons

The management was horrible. There was mistreatment of employees because of favoritism and nepotism. Unfair treatment during the holiday season. Morale was always low, especially when it was time to transition to a new company.

Viewing 11248 - 11250 of 11,514 Reviews

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My experience at Hilton was educational and exciting.

Fun place - except for the front desk

Management needs more training...great experience in learning patience...

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