Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

74% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (414) , Front Desk Receptionist (299) , Manager (204) , Sales Manager (195) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Travel benefits are great and I like if we stay for so many years we can retain them" ((in 1085 reviews)); "Great people and love the workflow" ((in 463 reviews)); "culture is great and they do invest in all their employees" ((in 343 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 243 reviews)); "But at it's roots are the Team Members who make the hotels great." ((in 199 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 549 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 543 reviews)); "Long hours and weekends but that comes with hotels" ((in 418 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 371 reviews)); "Managers were bad at communicating with each other and satff." ((in 168 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

Buenos Aires , Pilar , Mendoza , Belén de Escobar , Rosario , Neuquén , Salta

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Hilton

Hilton reviews

3.9

74% would recommend to a friend

(11,515 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.7

Career opportunities

3.6

Compensation and benefits

3.5

Work/Life balance

3.4

Senior management

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,515 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

3.0

Jul 20, 2012

Great brands and nice people but stressful due to lack of direction

Director

Recommend

CEO approval

Business Outlook

Pros

- Stable, globally recognized brands - Ambitious international growth strategy - Friendly people from diverse backgrounds - Young org with opportunity to define roles and find new ways of doing things

Cons

- There is no old way of doing things - the focus on redefining process and decision rights stifles creativity and strategic thinking in everyday work - Leadership fails to focus and communicate unified strategies causing everyone to work towards different objectives - Stressful environment where everyone seems overworked without results

4.0

Jul 19, 2012

Challenging, cutting edge, value oriented

Content analyst

Recommend

CEO approval

Business Outlook

Pros

strong stable company which provides best in class hospitality service to their guests. Constantly improving their web. Recently launch their newly redesigned website.

Cons

Difficulty with keeping their talent at the company due to low salary and weak benefits. Management turnover is causing instability within certain departments at the corporate level.

4.0

Jul 18, 2012

dynamic

Operations manager

Recommend

CEO approval

Business Outlook

Pros

great travel opportunities, great benefits, great family environment

Cons

difficult to take time off, promotions only come was you move properties pension plans are only available for union employees, nothing for management

Viewing 11230 - 11232 of 11,515 Reviews

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Great brands and nice people but stressful due to lack of direction

Challenging, cutting edge, value oriented

dynamic

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