Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

75% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (414) , Front Desk Receptionist (299) , Manager (204) , Sales Manager (195) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 459 reviews)); "culture is great and they do invest in all their employees" ((in 333 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 256 reviews)); "Great work life balance and ability to create own projects" ((in 206 reviews)); "But at it's roots are the Team Members who make the hotels great." ((in 190 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 555 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 543 reviews)); "Long hours and weekends but that comes with hotels" ((in 414 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 378 reviews)); "Managers were bad at communicating with each other and satff." ((in 160 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

Buenos Aires , Pilar , Mendoza , Belén de Escobar , Rosario , Neuquén , Salta

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Hilton

Hilton reviews

3.9

75% would recommend to a friend

(11,515 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.7

Career opportunities

3.6

Compensation and benefits

3.5

Work/Life balance

3.4

Senior management

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,515 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

1.0

Jan 5, 2014

Employed for 6 weeks then laid off and told would be called back to train others.

Front desk clerk/night auditor

Recommend

CEO approval

Business Outlook

Pros

Software was easy to use, coworkers were easy to get along with and in general the guests were always wonderful!

Cons

They expected you to run the front desk, do the auditing and do all the laundry. Was out and out lied to about returning to my job and found out the people running the company were paying housekeepers in cash and doing shady dealings. Refused to fill out and send in papers to DHS.

5.0

Jan 5, 2014

Great Company; internal growth!!

Events

Recommend

CEO approval

Business Outlook

Pros

was promoted after 2 months in my position great higher management definitely a family feel company hours are great pay is wonderful

Cons

Guests can be a tad rude, but what customer service base job doesn't have those?

4.0

Jan 3, 2014

good experience - opportunity for advancement may take a while to open up.

Valet

Recommend

CEO approval

Business Outlook

Pros

good benefits. the company does seem to be people focused.

Cons

long hours - large events can be difficult to work with.

Viewing 11227 - 11229 of 11,515 Reviews

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Jobs at Hilton

Room Attendant - Housekeeper

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Reviews by job title

Employed for 6 weeks then laid off and told would be called back to train others.

Great Company; internal growth!!

good experience - opportunity for advancement may take a while to open up.

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