Hilton reviews

3.9

74% would recommend to a friend

(11,518 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,518 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

12K reviews
4.0
Jan 31, 2014

It was great ! No room for promoting

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Customer service oriented , great tools for success, name brand.

Cons

Hours, and lack of management, worked for a horrible GM left my job due to it.

2.0
Jan 30, 2014

Server

Recommend
CEO approval
Business Outlook

Pros

Interesting style of menu and good presentation, I really enjoyed learning about the different events and menu items and fine dinning service.

Cons

Slow business did not award a good overall experience. Though the food was interesting there was a lot of inconsistency resulting in inadequate training. The slow business did not help financial standings for my personal growth and the front house staff were not motivated to promote themselves. In other words, the standing around and gossiping was not a great 'training experience'. I did not stay for more than a month.

Viewing 11215 - 11217 of 11,518 Reviews

Glassdoor has 13,618 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.