Hilton reviews

3.9

74% would recommend to a friend

(11,518 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,518 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

12K reviews
4.0
Nov 5, 2012
Recommend
CEO approval
Business Outlook

Pros

Paid Time Off, Outstanding Benefits, Hotel Discounts, Great Base pay, Good Human Resources Department. Nice hours for full time.

Cons

Open EVERYDAY, 24/7 365, Too easy on people whom call in consistently, Rely on dedicated staff to cover temporary/uninterested staff way too much without much gratitude.

1.0
Nov 5, 2012

Great Benefits, terrible people

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great pay - Great hotel discounts - Comfortable work environment

Cons

- Hard to work well if a lot of the staff is already well established - Workers act like high schoolers and have their little cliques and try to get people fired if they don't like them. - If they don't like you they fire you for any little reason - Thinks that they can charge people ridiculous amounts of money just because of the hilton name. - Service level in some has gone way down!

Viewing 11191 - 11193 of 11,518 Reviews

Glassdoor has 13,618 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.