Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

74% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (415) , Front Desk Receptionist (299) , Manager (204) , Sales Manager (195) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 457 reviews)); "culture is great and they do invest in all their employees" ((in 336 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 249 reviews)); "Great work life balance and ability to create own projects" ((in 202 reviews)); "But at it's roots are the Team Members who make the hotels great." ((in 194 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Poor management not enough to tools and equipment to do the right job" ((in 558 reviews)); "Low pay (around $10 with experience) for a lot of headache and stress." ((in 556 reviews)); "Long hours and underinvestment in some properties" ((in 416 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 376 reviews)); "Managers were bad at communicating with each other and satff." ((in 166 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

Buenos Aires , Pilar , Mendoza , Belén de Escobar , Rosario , Neuquén , Salta

Hilton reviews

3.9

74% would recommend to a friend

(11,518 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,518 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

12K reviews

4.0

Mar 9, 2014

Great travel benefits

Revenue analyst

Recommend

CEO approval

Business Outlook

Pros

You have access to employee discounts when traveling and advancement in career.

Cons

long hours and advancement can take time depending on the management company

5.0

Mar 9, 2014

Hilton has the true understanding of today's guest needs and expectations.

Front office manager

Recommend

CEO approval

Business Outlook

Pros

Hilton Worldwide is one of the leading companies in hospitality industry that actually serves as a model for others.

Cons

Depending on the location, property size, department and experience; It is possible to find offered salary or hourly wage below average.

1.0

Mar 7, 2014

Very un-organized hotel and management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The benefits are great at the Hilton and the room rates are great. The hours are pretty stable and most of the staff are pretty friendly.

Cons

I work at a large hilton. We have over 900 hundred employees. Most of the staff have been there for over 15-20 years and it really shows how long they have been there. Some of the staff are extremely rude to guest and especially the employees. I have been harassed weekly by numerous staff members and management. There was even one occasion where a staff member pushed me and got into a verbal argument with me in front of guest. I could go on about the cons but im pretty sure you get the idea.

Viewing 11188 - 11190 of 11,518 Reviews

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Hilton reviews

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Ratings by demographic groups

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Great travel benefits

Hilton has the true understanding of today's guest needs and expectations.

Very un-organized hotel and management

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