Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Hilton

      Engaged Employer

      Hilton reviews

      3.9

      74% would recommend to a friend

      (11,519 total reviews)
      avatar

      Christopher Nassetta

      86% approve of CEO

      63% positive business outlook

      Ratings by demographic groups

      Hilton has an employee rating of 3.9 out of 5 stars, based on 11,519 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

      Reviews by job title

      12K reviews
      3.0
      Apr 30, 2014

      Not a Bad Job

      Guest service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Guaranteed hours, shift hours are specific (not random). lots of downtime (great for college students needing to study), family like atmosphere, gives great resume experience to use for future jobs, meet interesting people

      Cons

      Work most weekends, only two people hired per shift, not very flexible, rude customers trying to get a free stay, little starting pay, stressed out management due to upper management, secret shoppers every month, little to no help during busy rushes, too much to calmly handle for one person alone, little pay, terrible training program, more worried about profit than its employees, no scheduled breaks (only take a break if you have time)

      4.0
      Apr 29, 2014

      It's a nice place to have experience of knowing the world of working.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's my first time to work abroad. I like to work there because I can have a lot of experience to know people from a lot of different countries, I can deal and work with other staff that come from different countries also.

      Cons

      To adapt with other staff that coming from a lot of different countries, and to adapt also with the habit of the local people and tradition.

      3.0
      Apr 27, 2014

      The pay was outstanding, good location, free hot lunches. No communication between departments or supervision of people.

      Housekeeper
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great downtown location. Easy commute. Great pay. Free lunches. Free uniforms.

      Cons

      Communication is shut down on all levels. There's almost no security. Theft is rampant. There aren't enough employee lockers. Supplies are always low. Laundry is always behind in delivery to the floors.

      Viewing 11164 - 11166 of 11,519 Reviews
      Related searches: Hilton jobs | Hilton salaries | Hilton benefits | Hilton interviews | Hilton conversations
      ReviewsHilton reviews

      Glassdoor has 13,622 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.