Hilton reviews

3.9

74% would recommend to a friend

(11,518 total reviews)
avatar

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,518 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

12K reviews
3.0
Feb 21, 2013

Challenging

Recommend
CEO approval
Business Outlook

Pros

Great team spirit and you receive encouragement and support to evolve in your role. A chance to move in between departments and be cross-trained.

Cons

Usually as a rule across the company, minimum salary with a very anaemic service charge added to it. Not a great choice of work if you are cannot comply with the highest level of customer service you can offer!

2.0
Feb 19, 2013

Began with hope, ended in frustration

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work environment is casual, work -life balance is good

Cons

Not a Hospitality company anymore, more interested in outsourcing than building core group of talent. Do not be a long term employee.

4.0
Feb 12, 2013
Recommend
CEO approval
Business Outlook

Pros

Lots of opportunities for long term career growth and geographic relocation. Healthy track record of promoting from within. Horizontal organization (i.e. great access to top executives).

Cons

Some functions not compensated as well as others. Incompetent HR department makes promotions, salary increases a real pain to execute and creates a real battle to retain talent when they are presented with other offers.

Viewing 11152 - 11154 of 11,518 Reviews

Glassdoor has 13,621 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.