Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

74% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (415) , Front Desk Receptionist (300) , Manager (204) , Sales Manager (195) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 465 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 264 reviews)); "Great work life balance and ability to create own projects" ((in 199 reviews)); "But at it's roots are the Team Members who make the hotels great." ((in 194 reviews)); "Great travel benefits and PTO." ((in 182 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 550 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 541 reviews)); "Long hours and underinvestment in some properties" ((in 423 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 374 reviews)); "Managers were bad at communicating with each other and satff." ((in 163 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

Buenos Aires , Pilar , Mendoza , Belén de Escobar , Rosario , Neuquén , Salta

Hilton reviews

3.9

74% would recommend to a friend

(11,522 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (11,522 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,522 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

12K reviews

3.0

Jun 17, 2014

great HR department, but housekeeping sucked!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

the orientation was nice, and food was always free. dry cleaning was available for low low prices!

Cons

crazy boss at my location, and hours are tedious. i'd just stay away from housekeeping, but every other area's employees seemed happy.

3.0

Jun 16, 2014

Job during college

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

gain experience in hospitality, lots of down time, friendly management, discounts at all Hilton brand hotels, employees in other departments are all friendly, can take time off whenever you want to. Pay is fair for the work you do.

Cons

hours aren't the best, employee meals aren't very good, can be tedious, there doesn't seem to be any real room for growth at this hotel. Shifts start either early in the morning or end late at night

5.0

Jun 14, 2014

I had fantastic 11 years working for Hilton in UK. I have learnt alot

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Training and development, nice working environment, Hilton Values

Cons

Sometimes short staff and not much support from the higher management.

Viewing 11134 - 11136 of 11,522 Reviews

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great HR department, but housekeeping sucked!

Job during college

I had fantastic 11 years working for Hilton in UK. I have learnt alot

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