Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

74% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (415) , Front Desk Receptionist (300) , Manager (204) , Sales Manager (195) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 465 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 264 reviews)); "Great work life balance and ability to create own projects" ((in 199 reviews)); "But at it's roots are the Team Members who make the hotels great." ((in 194 reviews)); "Great travel benefits and PTO." ((in 182 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 550 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 541 reviews)); "Long hours and underinvestment in some properties" ((in 423 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 374 reviews)); "Managers were bad at communicating with each other and satff." ((in 163 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

Buenos Aires , Pilar , Mendoza , Belén de Escobar , Rosario , Neuquén , Salta

Hilton reviews

3.9

74% would recommend to a friend

(11,523 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,523 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

12K reviews

5.0

Sep 12, 2013

Great company to work for!

Guest service manager

Recommend

CEO approval

Business Outlook

Pros

They put a lot of emphasis on employee morale and care a lot about the overall impression of the hotels that are in the portfolio.

Cons

There are not many, they are very strict when it comes to inspections and staying within the guidelines set per brand, I wouldn;t really call this a con though.

3.0

Sep 12, 2013

Hilton Worlwide as employer

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

its world wide you get opportunities any where in the world. benefits are great but they all depend on the franchise owner.

Cons

low wages and varied work schedule and hours. even pay raises are very low. You expect to spend 1.5 yrs to get $1.00 raise.

3.0

Sep 11, 2013

Stuck in a rut

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Team members are valued & appreciated. Company is great at boosting morale, by hosting free events for all to enjoy - Yearly Crabfeast (hosted by CEO), family day watching Nationals baseball, freebies all year round (pizza, ice cream, desserts, movies, etc).

Cons

Been employed with HW for years & have tried numerous times to advance/move around within the company. It has been challenging to say the least. No room for growth or advancement. Completely frustrating & discouraging. Team Member travel program used to be decent, now its not even worth it to try & book a room at employee rate.

Viewing 11077 - 11079 of 11,523 Reviews

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Hilton

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