Hilton reviews

3.9

74% would recommend to a friend

(11,528 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,528 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

12K reviews
5.0
Jan 15, 2014
Recommend
CEO approval
Business Outlook

Pros

The staff add to the beauty of the hotel. The work, no matter in what department you are in is key in the success for the hotel and everyone knows that. Take a look at the awards and recognition that the hotel receives, the employees make it happen. Great team, great management, wonderful (franchised) Hilton to work for. By the way, the GM is very involved, you will see him helping out in any department, not just sitting in his office, which spoke numbers to me.

Cons

not much, Front office managers could streamline schedule but all in all a great place to work for and no major issues

3.0
Jan 9, 2014

It was ok

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work life balance and location

Cons

Low salary, expensive benefits, annual review process needs to be revamped and it's a very top heavy organization.

Viewing 11032 - 11034 of 11,528 Reviews

Glassdoor has 13,632 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.