Hilti Group reviews

Deteriorating Work Culture - Once upon a time this company really maintained the small company work environment for such a large company - supportive, innovative, understanding. Over the past 2 years has moved to a more traditional multinational corporation. Little to no training and support and purely thinking short term numbers with cut a paste approaches that dont necessarily work for every area of the business (this comes from Region). Inspires little to no outside the box thinking and approaches. Back of house severely lean and understaffed (lots of problems daily) and heavily layered process that bottleneck issues being resolved rather than fixing them. Many people have left in a short time frame exacerbating these issues. Expectation by management is for the highest performing sales people however wage is very underwhelming for their expectations. Workload from Salesforce (large amount of time spent on laptop logging data) and winning large management meetings with customers you would expect more than the 70-80k in 2024. Recently had to bump people from the 70k mark because so many employees were disgruntled at the workload for the pay and caused a large turnover. Great opportunity for graduates or people with little to no experience though to get a foot in the door. Unfortunately the culture has deteriorated to a point of us vs them between upper management and sales people where there is no mutual respect between either. Once upon a time this company felt very much on the same level with mutual respect for each other and a level of understanding of why decisions were made but now we have an environment where the sales team feels incredibly alienated from Management and management use a my way or the highway approach to try bring them into line causing further alienation and further disengagement from the workforce. With a large mount of people resigning and around a third of the NSW division under 3 months in the role, management has an opportunity to start fresh and hopefully avoid this in the future. Hopefully this is just a teething period for new business strategies. I would love to see the old Hilti culture return where it felt very much like a family anyone from the absolute bottom to the absolute top could have a laugh and be themselves however it feels more like everyones just trying to tow the line and say buzzwords that will get them brownie points or keep them out of the firing line. This is normal for large corporates just a shame to see Hilti join the rest of them after being so unique for so many years.