Pros
Sign on bonus, the pay per enrollment outside of AEP
Cons
Everything else not mentioned in the pros. They put you in a signed contract for a temporary pilot position and never paid us our bonus. Changed hours and bonus structure during AEP. Denied a leave of absence and ada request due to a high risk pregnancy from a co worker, laid half the company off after AEP and the rest of the company a week later. Made everyone work 10-12 hour mandatory shifts during AEP then increased it to a mandatory 14 hour shift the last 10 days. HR nor managers respond to emails. The leads sucked, the advertisements were misleading, had people calling in for a rebate on their stimulus checks and grocery cards. Just lying!! Then telling us to be sales agents of the poor lie they advertised. Last thing the tier levels constantly change. You get better leads as a tier 1 but you are worked harder , the further back in tier you get the less calls and quality of calls .
