Health IQ reviews

2.3

26% would recommend to a friend

(461 total reviews)

Gaurav Suri

34% approve of CEO

26% positive business outlook

Health IQ has an employee rating of 2.3 out of 5 stars, based on 461 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Health IQ employee rating is 36% below average for employers within the Seguros industry (3.6 stars).

Reviews by job title

461 reviews
2.0
May 1, 2020

Going downhill fast

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing people, athleisure office attire

Cons

Almost everything promised at the start of my job was taken away- from hands on management training with the CEO, to increased hours & decrease in commission opportunities. The lunchtime workouts and healthy worklife balance turned into 10 hour days with 30 minute breaks. There is minimal growth in the California offices (must be willing to move/relocate to Dallas, which is better than no growth I suppose). They are big on band aid fixes and temporary solutions, which usually ends up making employees do repetitive work that could be automated (which make the long hours that much worse). Minimal training and no mentorship/growth

avatar
Health IQ Response
6y
Thank you for your feedback. We are very pleased that growth is fueling our newest expansion in the DFW area. Not only does this give the organization access to an alternative labor pool, but it also allows us to better service our clientele from the Central Timezone. For better or worse, the employee journey within a start-up can be full of many starts and stops, adds and take-aways, and changes in operations procedures. For many, satisfaction is derived from the journey but we increasingly realize that this environment is not for everyone. As such, we are aggressively monitoring data from and adapting, our cultural selection process to ensure an alignment that fosters employee satisfaction and engagement. Your advice is spot on and we have invested in additional trainers to keep pace with our scaling efforts. The content they can create and deliver while ensuring our workforce is executing at the top of their game and staying informed with the ever-changing insurance industry. Your feedback is welcomed and helps Health IQ growth in the right direction.
2.0
Feb 17, 2020
Recommend
CEO approval
Business Outlook

Pros

The people and relationships I've garnered just from being there. The sales training was simplified, yet thorough and worked for the majority of people. It honestly added a nice touch to my sales style. Workouts and lunches are free*

Cons

I was reluctant writing this review. The cons started immediately, and necessarily didn't have all to do with the actual work. I walked in on my first day to the comp plan being changed. Red Flag #1. The amenities they pitched that I relied on to help with my anxiousness with the long hours and stress, were being taken away. When I asked about it, I was told "I mean do you want us to be successful or do you want massages?" The other Red Flags came from the toxic personalities from those in leadership. I was gas-lighted a few times when showing concern for gray areas and questionable issues overall. I am a strong individual who is in tune with their emotions, but this blatant, disrespectful behavior is something that even made me question myself as a person in the beginning. This was my first startup experience, I did not know what to expect. The idea it seems was for them to hire robots who didn't care about the human aspect for a job. Everything except for the dress code was uniform. I've noticed some individuals maintaining their health due to their pre-existing lifestyle, but you also knew who was getting the pressure from up top because their overall health/habits were deemed unhealthy. You could see it happening and it was sad. There is a workout class at 12 pm, but you can't make it because you have to come in at 8 for time coverage later on, and your lunch is at 1pm, so that would be way too much time away from the phones, also you're not on track goal for the month so keep selling anyway. Now there is a sales blitz at 1pm but you have lunch. Do you want to eat or show us you care and help our projections with selling on this blitz? Shame on you, you ate your lunch. You are begged to sign off on long hours to keep up with the work. More hours equals more money, you should be happy right? NOT EVERYONE CAN BE PERSUADED WITH MONEY OR POTENTIAL PROMISES. And in 2020 it will be a lot more difficult to find people that want to be treated like a computer. Especially with how things are working in society. I can go on and on, but I'll say it here: If you think that people are not here to be people, then you are in the wrong business. If your major rebuttal on anyone having a concern, is mocking them.. "Oh just another agent that has little feelers and wants to be treated like human, blah blah blah"... You've gotta be kidding me. This isn't how success looks. "You can leave if you want" Was another one, so I did. Then my blood pressure dropped to a normal range.

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Health IQ Response
6y
Thank you for the feedback. We appreciate you taking a chance on Health IQ as a start-up. As you know, start-ups require the ability to deal with change, readjust expectations, and an all-hands on deck level of collaboration to be a success, and as such isn't the right environment for every person. As Health IQ matures, we are continuously improving our screening efforts to ensure a better experience for all our new employees. Our mission is clear and you (fortunately or unfortunately) joined at a time of tremendous growth, and when San Diego was our only office. Much of the exercise equipment was moved to make way for more desks. Senior leadership was as disheartened as you, and we have heard the feedback from our employees. As such, we are actively seeking new office space suitable for a comfortable work experience as well enough space to exercise safely and comforatbly.
1.0
Feb 5, 2020
Recommend
CEO approval
Business Outlook

Pros

The individual contributors are smart, talented people. (I just encourage you to work with them elsewhere)

Cons

Health IQ has swayed to the givings of profit over people/process. They will do *whatever* it takes to meet stated goals. This is especially apparent as they consistently have employees working off the clock in order to meet sales goals, case management goals, or other KPI's that need attention. For a company that is striving to change the industry, they should remember to keep the basic morals/ethics in place that have established the true game changers of the world.

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Health IQ Response
6y
Thank you for your feedback. Negative comments are par for the course within sales organizations, especially for those employees that don't meet their goals. Glassdoor should be considered as part of anyone's discovery of any new position. For every employee that leaves, more than four stays, which is why we are continuously adapting our hiring and screening processes. We cherish feedback from our employees, even those that leave; and especially with less than a year of tenure. Cultural and environmental fit is imperative, as well as a glimpse of the job so candidates themselves can evaluate the opportunity in realtime. It's our goal to provide the best possible employee experience for the long term.
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Glassdoor has 497 Health IQ reviews submitted anonymously by Health IQ employees. Read employee reviews and ratings on Glassdoor to decide if Health IQ is right for you.