Harry & David reviews

3.5

50% would recommend to a friend

(443 total reviews)
avatar

Jim McCann

66% approve of CEO

36% positive business outlook

Harry & David has an employee rating of 3.5 out of 5 stars, based on 443 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harry & David employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

443 reviews
1.0
Oct 5, 2016

Horrible place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendliness of customers and in store staff

Cons

Upper management does not listen, Dm's have their favorites and targets those who are not, VP is ignorant on how to run business, H&D would rather comprise their customer service to make themselves a boutique store, help desk is full of worthless people who feel their are better then everyone but never know how to fix a technical problem, expectations that staff should solicit business clients on their time off the clock, expectations of store managers to be in store 24/7, benefits are horrible, no payroll for scheduling or to train new staff, inability to take action against staff that violates company policies except document, pay is not worth time vested into company, company only pushes to promote the catalog/online portion not stores,

2.0
Sep 7, 2016
Recommend
CEO approval
Business Outlook

Pros

Since declaring bankruptcy in 2010, Harry & David has been a highly unstable company with mass layoffs and management changes several times per year. Nevertheless, they are able to attract some fantastic talent. Pros: Great people to work with. Fast paced. Fluid management structure.

Cons

Fluid management structure. Yearly or twice yearly layoffs create agitated and nervous workforce.

Viewing 289 - 291 of 443 Reviews

Glassdoor has 506 Harry & David reviews submitted anonymously by Harry & David employees. Read employee reviews and ratings on Glassdoor to decide if Harry & David is right for you.