Does Hapag-Lloyd pay their employees well?

According to anonymously submitted Glassdoor reviews, Hapag-Lloyd employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hapag-Lloyd. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Hapag-Lloyd?

74% of Hapag-Lloyd employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hapag-Lloyd 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Hapag-Lloyd?

Coordinator (37) , Customer Service Representative (36) , Customer Service (23) , Manager (23) , Customer Service Coordinator (21) , Sales Coordinator (19) , Senior Coordinator (18) , Export Coordinator (17) , Import Coordinator (16) , Logistics Coordinator (14) , Intern (11) , Werkstudent (11) , Internship (10) , Operations (9) , Sales Representative (9)

What are the pros of working at Hapag-Lloyd according to real employee reviews?

"long term benefits are good" ((in 54 reviews)); "Great people to work with" ((in 43 reviews)); "Good bonuses and raises Nothing to add more" ((in 33 reviews)); "Good colleagues to work around" ((in 30 reviews)); "Work life balance is good" ((in 27 reviews))

What are the cons of working at Hapag-Lloyd according to real employee reviews?

"low salary and no that much increment" ((in 48 reviews)); "Poor management with stereotype thinking." ((in 40 reviews)); "pay is low for the amount of work" ((in 21 reviews)); "3rd rated TL and Manager" ((in 18 reviews)); "Bad documentation and trainings are not very effective for new joiner." ((in 15 reviews))

What are employees saying about Hapag-Lloyd layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hapag-Lloyd layoffs and their outlook for job security at Hapag-Lloyd in 2026.

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Hapag-Lloyd

Hapag-Lloyd reviews

3.7

74% would recommend to a friend

(778 total reviews)

Rolf Habben Jansen

88% approve of CEO

66% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Culture & values

3.6

Work/Life balance

3.6

Compensation and benefits

3.3

Senior management

3.3

Career opportunities

Hapag-Lloyd has an employee rating of 3.7 out of 5 stars, based on 778 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hapag-Lloyd employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

778 reviews

5.0

Nov 18, 2015

Sales Analyst

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very good environment, helpful colleagues, nice brand

Cons

Location a bit far away from the subway stain.

1.0

Nov 13, 2015

Don't even think about

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Initially great - good cover story - wait a month or so and then the real deal starts coming out

Cons

Only receive feedback on what you do wrong and never comments on what you do well. Boy's club even though many women are in the management . Mind games.. big on the perception that is usually a facade created by Senior Management

3.0

Nov 6, 2015

Great colleagues.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Colleagues make it enjoyable to work. The company is OK for work life balance but that can depend on your manager. Work is always challenging.

Cons

Do not get any substantial raises. The opportunities for advancement are also very limited. Benefits are ok but see them continuing to go down.

Viewing 736 - 738 of 778 Reviews

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Jobs at Hapag-Lloyd

Coordinator Customer Service - Invoicing

Coordinator Inland Delivery

Coordinator CS Performance

Specialist Customer Service Solutions