HSBC reviews

3.9

72% would recommend to a friend

(28,230 total reviews)
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Georges Elhedery

69% approve of CEO

66% positive business outlook

HSBC has an employee rating of 3.9 out of 5 stars, based on 28,230 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HSBC employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

28K reviews
4.0
Jul 22, 2008
Recommend
CEO approval
Business Outlook

Pros

The company's global scale does allow for many opportunities. The company is also very generous with its benefits packages, providing options that most private employers shun. In terms of compensation, the salary ranges can vary widely - it all depends on the location where you're working. Of course, there is an emphasis on experience when it comes to salary, but corporate culture is very hush hush about pay rates.

Cons

There are some decisions that come down from the top that just make you shake your head. The company is global that the 'Chiefs' speak, but it really doesn't do anything because executive and middle management has no interest in changing what they're doing, for fear of losing their own job. Also, the company is continually looking to offshore jobs in the US to Sri Lanka, China and India. This hurts morale in the US and creates tension between the locations as the job ethos in the US is different than in Sri Lanka, China and India. The bank's culture is also very secluded. You don't say one thing to one manager because it might upset him/her and come back to your manager - you can't just do your job, you always have to play the politics game.

3.0
Jul 21, 2008
Recommend
CEO approval
Business Outlook

Pros

Great Compensation, Global Opportunity, Advancement, if you are willing to relocate or live in particular areas of country.

Cons

Do not always do what they say, they preach a "joined up" attitude or "onehsbc" but areas of the business do not even speak to each other. Dealing with the customer service, it is terrible. Most of it is off shored to India, Phillipines, or Pakistan. This slows responses due to lack of understanding, communication, job skill, time zones or just a plain lack of caring or understanding.

Viewing 28204 - 28206 of 28,230 Reviews

Glassdoor has 36,627 HSBC reviews submitted anonymously by HSBC employees. Read employee reviews and ratings on Glassdoor to decide if HSBC is right for you.