HSBC reviews

3.9

72% would recommend to a friend

(28,233 total reviews)
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Georges Elhedery

69% approve of CEO

66% positive business outlook

HSBC has an employee rating of 3.9 out of 5 stars, based on 28,233 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HSBC employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

28K reviews
2.0
Oct 2, 2023
Recommend
CEO approval
Business Outlook

Pros

-Good benefits package, especially lower out of pocket costs for healthcare. -Training massively improved, particularly over last 6-7 years. -If you know how or learn to automate anything (even via Excel), you will be -Easier to fail upward

Cons

-Standards lag behind peers. -Decades-old issues continue to be band-aided instead of addressed head-on and in a sustainable manner. -Old school emphasis on working hard instead of working smarter -Overpromising and underdelivering on efficiency initiatives -Offshoring used as a Swiss-Army knife for cost issues (see above re: band-aid approach) -Difficult to perform role without major compromise as administrative tasks consume large part of nearly all roles; little done to help employees day-to-day over last 5 years despite lagging pulse surveys. -Longstanding RACI issues in roles, regardless of business, result in many with a desire to and/or a track record of expertise in pushing improvement wearing hats extending well beyond intended scope of role. -Executive management dated in terms of philosophy and management style. -Strategy of nearly all the "eggs in one basket" re: Asia profitable, but, obviously quite risky and creating resentment amongst Asian stakeholders (leading to largest Asian shareholder to propose breaking up the firm which sent the Board on a charm offensive to assuage concerns and sway the vote). -Frenzied, unfocused environment (which can be said about the last firm that's convinced it can do everything its peers divested from years ago due to risk, profitability, sustainability, etc.) -Higher than average voluntary attrition and targeted reductions skewed toward higher performers creating challenging headwinds. -Executive management and messaging re: Russian assets (HSBC Bank (RR)) bordered on misinformation, but, at least payments finally stopped on 08SEP2023 (see points re: management above) when it truly became unsustainable from a profitability perspective.

2.0
Mar 14, 2023
Recommend
CEO approval
Business Outlook

Pros

- Hike was good for the team

Cons

- Management is terrible, they treat the Content management team from India as the labor class. They are unapologetic for their behavior and wrong decisions, which is again very unprofessional. - Manager portraying false team image in front of the clients and the management. - The team does not follow any specific guidelines to work, management just keeps on changing the rules according to what they wish without consulting the team members. - Calling team members on personal phones for a favor or during nonoffice hours is also unprofessional

3.0
Sep 3, 2022
Recommend
CEO approval
Business Outlook

Pros

Longest Annual Leave of 26 days, plus 6 days of Childcare Leave. Great colleagues and nice bosses. If you can work in HSBC, you can weather all storms in other companies.

Cons

Competent and yet very overworked staff, due to they do not wish to replace staff that have resigned. A lot of systems, if you want to check certain information. Super slow and long processes, as they have outsourced it to other countries. Don't want to upgrade the systems, due to costs...........

Viewing 70 - 72 of 28,233 Reviews

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