HSBC reviews

3.9

72% would recommend to a friend

(28,233 total reviews)
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Georges Elhedery

69% approve of CEO

66% positive business outlook

HSBC has an employee rating of 3.9 out of 5 stars, based on 28,233 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HSBC employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

28K reviews
2.0
Nov 3, 2014
Recommend
CEO approval
Business Outlook

Pros

Good pay and good work life balance. Upper level management are knowledgable and very helpful on your career growth (no much opportunity to move up though)

Cons

A lot of long time employees are out dated of current banking technologies, operational norms, moreover a sense of customer service. This giant company is undergoing a culture change program that is moving very slowly, probably can't make it to the goal before it closes. Customers are pushing away by very rude branch service that rarely be seen in banking industry. All customer calling are routed to India that can easily put you on hold for an hour. Business is shrinking and branches are closing everywhere.

1.0
Nov 2, 2025
Recommend
CEO approval
Business Outlook

Pros

There is nothing good about working for this company.

Cons

They force office attendance no matter what’s happening in your life. Last week I had a real emergency, and I was still pressured to “make up” the office hours the following week. Now I have a sick child at home, a grandparent staying with us, and I’m still being told I can’t work remotely to be there if they need me. Where is the common sense? Where is the basic humanity? These are extenuating circumstances, yet the response is nothing but cold indifference. The employee is still working, still delivering, still showing up, but apparently that means nothing unless they’re sitting under fluorescent lights pretending to be productive. What’s disgusting is the hypocrisy. When the pandemic hit and people were dying in the thousands, middle management had no issue working safely from home, hiding behind their screens to protect their own "back sides". Back then, remote work was suddenly acceptable, even celebrated, because it served them. But now that the fear has passed, those same people are preaching about “team culture” and “collaboration” as if they’ve forgotten what real crisis looks like. HSBC’s middle management is full of pompous, self-important control freaks clinging to their outdated illusion of leadership. The culture is toxic, built on ego and fear, run by dinosaurs who confuse presence with performance. They care more about being seen than about results, more about control than compassion. And the result? A workforce simmering with resentment. People are burnt out, bitter, and quietly checking out. “Quiet quitting” isn’t laziness, it’s a reaction to being treated like a replaceable piece of machinery. Forcing attendance doesn’t inspire loyalty. It breeds hate.

1.0
Jul 27, 2022
Recommend
CEO approval
Business Outlook

Pros

Positive to one self is stay away from this homicide work culture firm.

Cons

Brand Promise and KPI do not match, it publicises that it is a No revenue Target Organisation, please don't fall for it, it is a hell scam; it is a place of hell to screw ones life, career and mental health, if you want to experience or be part of hell in real word, please join HSBC Singapore-International Wealth Hub, you can leave the world early and you would have already experienced hell in real absolute sense; even if you achieve the numbers, you have the risk of getting ousted and there is none from the local business, HR or Group would come to your rescue, there is no systems in place to safe guard the employee, even if you achieve the numbers; line managers are the king makers, there is no value for employees and there is no value for human life..if you love your life and do not want your mental health to get impacted, stay away from inhuman place, as HSBC Singapore produce one of the lowest revenue in the whole of Singapore among the best clients, hence we would not make money, not learn, not grow and we get frustrated, humiliated, cannot understand the systems well and move out soon, just not worth giving any nano milli second of our life or career to HSBC Singapore; it impacts our mental health, physical health and our mental health of our families and extended families too. as an employee, we would not be heard and we cannot expect any support culture, just suppression, incivility, toxicity, ultra poor in clear communications and create fear in the name so called No revenue target organisation. Brand Promise is there for clients and not for the employees. it is not a pro business place and the Head of Scorecard himself, calls this place as confused bank, please stay away from this place, if you value your lives, it is just not worth a try, please try some other place, don't come closer to this place, I write with an experience of working in 5different countries and 5different banks.

Viewing 40 - 42 of 28,233 Reviews

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