HCLTech Infrastructure Support reviews

2.5

17% would recommend to a friend

(35 total reviews)
avatar

C. Vijayakumar

44% approve of CEO

33% positive business outlook

Infrastructure Support employees have rated HCLTech with 2.5 out of 5 stars, based on 35 company reviews on Glassdoor. This indicates that most Infrastructure Support professionals have an average working experience there. HCLTech is rated 35% below average by Infrastructure Support professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

35 reviews
4.0
Jan 11, 2026
Recommend
CEO approval
Business Outlook

Pros

📌 1. Stable Employment With a Recognized Multinational HCLTech is a major global IT services company—which can look solid on a CV. Employees often gain exposure to corporate processes and international clients. 📌 2. Exposure to Global Projects You may work with large multinational clients, which can broaden technical and professional experience. 📌 3. Work Environment (Team Dependent) Some engineers report a stress-free, friendly work environment, supportive colleagues, and decent work culture in certain teams. 📌 4. Work-Life Balance (Occasionally) Depending on your assignment, you may have a balanced schedule with relatively predictable hours and flexible arrangements. 📌 5. Benefits & Perks (General) Salaries are paid on time; in some cases, night shift and other allowances are provided.

Cons

🔻 1. Work Culture & Management Issues Many employees describe the work culture as average or poor, with complaints about politics, management responsiveness, and communication gaps. 🔻 2. Compensation & Progression Several reviews mention below-market pay, slow or limited salary increments, and uneven promotions—especially compared with other local IT firms. 🔻 3. Career Growth Can Be Limited Some employees feel there’s lack of clear career progression, and internal mobility can be slow without strong advocacy from managers. 🔻 4. HR & Policies A number of reviews highlight unresponsive or bureaucratic HR, slow decision-making, and policies that feel rigid or unfavourable to employee needs. 🔻 5. Job Assignments and Role Misalignment In some cases, people report being placed on projects that don’t match the advertised role or skillset, or frequent reassignments without clear communication. 🔻 6. Workload & Expectations Depending on the client and project, infrastructure support roles can sometimes involve overtime, night shifts, or high workload, particularly during incidents or deployments.

2.0
Feb 22, 2025

Low salary

Recommend
CEO approval
Business Outlook

Pros

Freshers can get certificates and training

Cons

No career development no proper works

Viewing 1 - 3 of 35 Reviews

Glassdoor has 56,626 HCLTech reviews submitted anonymously by HCLTech employees. Read employee reviews and ratings on Glassdoor to decide if HCLTech is right for you.