H&M reviews

3.5

61% would recommend to a friend

(17,329 total reviews)
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Daniel Erver

63% approve of CEO

47% positive business outlook

H&M has an employee rating of 3.5 out of 5 stars, based on 17,329 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

17K reviews
2.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

When I worked there the staff was very friendly.

Cons

You have to be very efficient and do a good job yet you're underpaid and sometimes you don't even get the proper help during rush hours. They give you a formations and initially, they do ask other employees to help you out but after a while you are on your own.What frustrated me was that I felt like my work was being unfairly evaluated because I was in the kids section. Anyone who's worked in a retail store knows these section are always messy . Yet for whatever reason there's only one person who is in charge of this section but in many instances I'd see 2 people in the woman's section. Even for cleanup after the store had closed I'd see everyone kinda sticking in the woman's and teens section but I no one every came to help me so I always had to ask for help. Thus, it made it look like I couldn't do anything on my own.

4.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Consistent hours, bi-weekly pay, paid tea break

Cons

Can be stressful, lots of check-ins

3.0
Apr 16, 2026

decent pt job but tiring

Recommend
CEO approval
Business Outlook

Pros

- staff discounts - higher pay $15/h - min 8 hrs a week unless Somerset outlet

Cons

- too many people take MC on weekend and job becomes very taxing because of lack of staff

Viewing 103 - 105 of 17,329 Reviews

Glassdoor has 21,453 H&M reviews submitted anonymously by H&M employees. Read employee reviews and ratings on Glassdoor to decide if H&M is right for you.