Does H&M pay their employees well?

According to anonymously submitted Glassdoor reviews, H&M employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at H&M. This rating has been stable over the past 12 months.

How satisfied are employees working at H&M?

61% of H&M employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated H&M 3.3 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at H&M?

Sales Associate (3128) , Sales Advisor (2979) , Part-time Sales Advisor (1147) , Department Manager (917) , Sales Assistant (916) , Visual Merchandiser (831) , Retail Sales Associate (587) , Store Manager (371) , Vendeur (282) , Vendeuse (208) , Sales (188) , Customer Service Representative (172) , Retail Sales Assistant (163) , Manager (154) , Sales Advisor - Full Time (149)

What are the pros of working at H&M according to real employee reviews?

"Also great benefits even for part timers like having your birthday off and getting paid for it." ((in 870 reviews)); "The people are great and the 25% off employee discount is also great along with good benefits." ((in 794 reviews)); "Team was great and motivating" ((in 515 reviews)); "I loved most of my coworkers who were such a great team to work for." ((in 450 reviews)); "Culture was good and inclusive" ((in 347 reviews))

What are the cons of working at H&M according to real employee reviews?

"Management was poor and disorganised" ((in 1289 reviews)); "It seems like all they care about is availability and low pay for sales advisors." ((in 924 reviews)); "Some managers are rude and bossy" ((in 657 reviews)); "The starting time is usually 6am and you'll work long hours" ((in 508 reviews)); "Low salary and a lot of shift hours to work for because of the less employers we had." ((in 484 reviews))

What are employees saying about H&M layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about H&M layoffs and their outlook for job security at H&M in 2026.

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H&M

H&M reviews

3.5

61% would recommend to a friend

(17,316 total reviews)

Daniel Erver

64% approve of CEO

47% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.5

Culture & values

3.3

Work/Life balance

3.1

Compensation and benefits

3.1

Career opportunities

3.0

Senior management

H&M has an employee rating of 3.5 out of 5 stars, based on 17,316 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

17K reviews

3.0

Jun 3, 2026

Discounted clothes, but expect long hours in heat

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Discounted clothes. Schedule was always made for 2 weeks in advance. Role for the day was set/scheduled + different roles/day allowed for change. Able to call out.

Cons

Overworked. Very hot. Little air conditioner.

3.0

Jun 3, 2026

Good colleagues, but hours vary drastically on contract

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Good people are working there

Cons

If you go for 0 hours contract be careful because depending from season you will get absolutely different amount of hours

4.0

Jun 3, 2026

Flexible management and friendly coworkers, but tough customers

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

flexible management and friendly coworkers

Cons

customers can be tough as with any retail job

Viewing 7 - 9 of 17,316 Reviews

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Ratings by category

Ratings by demographic groups

Reviews by job title

Discounted clothes, but expect long hours in heat

Good colleagues, but hours vary drastically on contract

Flexible management and friendly coworkers, but tough customers

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