Does H&M pay their employees well?

According to anonymously submitted Glassdoor reviews, H&M employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at H&M. This rating has been stable over the past 12 months.

How satisfied are employees working at H&M?

61% of H&M employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated H&M 3.3 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at H&M?

Sales Associate (3131) , Sales Advisor (2983) , Part-time Sales Advisor (1147) , Sales Assistant (918) , Department Manager (917) , Visual Merchandiser (832) , Retail Sales Associate (587) , Store Manager (371) , Vendeur (282) , Vendeuse (209) , Sales (188) , Customer Service Representative (172) , Retail Sales Assistant (163) , Manager (154) , Sales Advisor - Full Time (149)

What are the pros of working at H&M according to real employee reviews?

"Also great benefits even for part timers like having your birthday off and getting paid for it." ((in 873 reviews)); "The people are great and the 25% off employee discount is also great along with good benefits." ((in 807 reviews)); "Team was great and motivating" ((in 514 reviews)); "I loved most of my coworkers who were such a great team to work for." ((in 442 reviews)); "Culture was good and inclusive" ((in 350 reviews))

What are the cons of working at H&M according to real employee reviews?

"Management was poor and not understanding" ((in 1288 reviews)); "It seems like all they care about is availability and low pay for sales advisors." ((in 899 reviews)); "managers were rude and inflexible" ((in 649 reviews)); "Long hours and lots of responsibilities for just sales assistant" ((in 506 reviews)); "low salary and hard to give customer service to israelis" ((in 486 reviews))

What are employees saying about H&M layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about H&M layoffs and their outlook for job security at H&M in 2026.

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H&M

H&M reviews

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3.5

61% would recommend to a friend

(17,323 total reviews)

Daniel Erver

63% approve of CEO

47% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.5

Culture & values

3.3

Work/Life balance

3.1

Compensation and benefits

3.1

Career opportunities

3.0

Senior management

H&M has an employee rating of 3.5 out of 5 stars, based on 17,323 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

17K reviews

3.0

May 13, 2026

Positive team environment, but age-based pay disparities

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Positive environment working with team

Cons

Wage based on age, even if you do more than those who are older than you.

3.0

May 13, 2026

Good work-life balance, but communication and pay issues

Visual merchandiser

Recommend

CEO approval

Business Outlook

Pros

Good work life balance Great team

Cons

Lack of communication between management Low pay for amount of work

4.0

May 13, 2026

Supportive team but hectic schedules during peak times

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible work environment, supportive colleagues, and good exposure to customer service and retail operations. Helpful for improving communication and teamwork skills.

Cons

Work schedules can sometimes be hectic during peak seasons and weekends, which may affect work-life balance.

Viewing 58 - 60 of 17,323 Reviews

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Ratings by category

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Reviews by job title

Positive team environment, but age-based pay disparities

Good work-life balance, but communication and pay issues

Supportive team but hectic schedules during peak times

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