Does H&M pay their employees well?

According to anonymously submitted Glassdoor reviews, H&M employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at H&M. This rating has been stable over the past 12 months.

How satisfied are employees working at H&M?

61% of H&M employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated H&M 3.3 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at H&M?

Sales Associate (3131) , Sales Advisor (2983) , Part-time Sales Advisor (1147) , Department Manager (917) , Sales Assistant (917) , Visual Merchandiser (832) , Retail Sales Associate (587) , Store Manager (371) , Vendeur (282) , Vendeuse (209) , Sales (188) , Customer Service Representative (172) , Retail Sales Assistant (163) , Manager (154) , Sales Advisor - Full Time (149)

What are the pros of working at H&M according to real employee reviews?

"Also great benefits even for part timers like having your birthday off and getting paid for it." ((in 868 reviews)); "The people are great and the 25% off employee discount is also great along with good benefits." ((in 805 reviews)); "Team was great and motivating" ((in 503 reviews)); "I loved most of my coworkers who were such a great team to work for." ((in 446 reviews)); "People and the culture is great" ((in 366 reviews))

What are the cons of working at H&M according to real employee reviews?

"It seems like all they care about is availability and low pay for sales advisors." ((in 919 reviews)); "Some managers are rude and bossy" ((in 631 reviews)); "The starting time is usually 6am and you'll work long hours" ((in 516 reviews)); "low salary and hard to give customer service to israelis" ((in 474 reviews)); "The store manager makes you work like a dog and there is no work life balance." ((in 347 reviews))

What are employees saying about H&M layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about H&M layoffs and their outlook for job security at H&M in 2026.

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H&M

H&M reviews

3.5

61% would recommend to a friend

(17,323 total reviews)

Daniel Erver

63% approve of CEO

47% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.5

Culture & values

3.3

Work/Life balance

3.1

Compensation and benefits

3.1

Career opportunities

3.0

Senior management

H&M has an employee rating of 3.5 out of 5 stars, based on 17,323 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

17K reviews

4.0

May 18, 2026

Supportive management but pay could improve

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

Good management team and colleagues.

Cons

Pay should be higher for hours worked

3.0

May 15, 2026

it’s ok

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

decent and pretty good colleagues

Cons

low pay and it’s okay

5.0

May 15, 2026

Valuable experience in a fast-paced retail job, but stressful

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Gained experience in a fast-paced retail environment. Improved customer service and communication skills. Learned how to work effectively as part of a team. Developed organization and stock management skills. Experienced working with visual merchandising and store presentation standards.

Cons

Fast-paced environment can sometimes be stressful during peak hours. Weekend and holiday shifts are often required. Tasks can become repetitive, especially during stock replenishment and folding clothes.

Viewing 49 - 51 of 17,323 Reviews

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Ratings by category

Ratings by demographic groups

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Supportive management but pay could improve

it’s ok

Valuable experience in a fast-paced retail job, but stressful

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