GoStudent reviews

The communication between the managers and the tutors is mostly non-existent. During onboarding, GoStudent makes threats towards the tutors about poaching students, not showing up to lessons, etc. Very much stick, not carrot. They lock parents into long contracts and the only way for them to get out is to send GoStudent personal, financial information proving that they can no longer afford the service. ~60% commission fee which tutors have to pay to be on the platform which is incredibly high, considering that the tutoring platform does not work the majority of the time, and students often struggle to log in and use the tech. Investment in seemingly unrealistic VR classes and AI lesson plans, which are unused, rather than paying tutors fairly. Pay has been stagnant for years. Tutors barely get compensated for student no-shows. Tutors have to work trial lessons mostly for free. Strange tutor contracts.

Used to be good when we could pick/apply to clients ourselves on the availability page, but that has been removed. I have been told that if I filled out my availability, I will be contacted with students to tutor. I did this but did not receive any contact for new students. Pay for tutors is 13 pound an hour, but students pay 28+ pounds an hour. I wonder where the rest of the money is going and why tutors get paid less than 50%. The GoStudent system on which lessons are held is not good, it glitches all the time and hardly works properly (used to use Zoom which is so much better), and this hinders lesson quality and wastes precious learning time. Communication between the "managers" and tutors is poor. One of my students went over 1 month without any lessons because the system wouldn't let her update her credits and when her credits were finally updated the manager transferred her to another tutor without informing me?? In conclusion, used to be a really good tutoring platform around 1-2 years ago, not so much anymore.