Glassdoor reviews

3.8

66% would recommend to a friend

(1,112 total reviews)
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Owen Humphries

84% approve of CEO

38% positive business outlook

Glassdoor has an employee rating of 3.8 out of 5 stars, based on 1,112 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.7 stars).

Reviews by job title

1K reviews
2.0
Apr 12, 2017
Recommend
CEO approval
Business Outlook

Pros

The site benefits job seekers and is good for the world. The company is young, energetic and has a good sense of camaraderie.

Cons

The stock option plan has several significant flaws that make the stock riskier than other startups. Most employees aren't aware of these flaws. The CEO has been aware of these issues for years and has not done anything about it. In fact he has done one thing to make it even riskier. He has failed the employees in this area. Glassdoor rejected the first version of this review because I was specific about the ways it is riskier and leads to more tax for employees and exiting employees. So, to get this version approved, I am going to have to be more vague and leave it in the hands of the current employees to investigate and resolve with the CEO. Without specifically saying what Glassdoor plan has or doesn't have...Theoretically, here is what a good stock option plan puts in place for its employees: 1) a way to avoid paying tax when option holders exercise stock. The way to do this is typically by putting an 83b program in place so employees can early exercise their stock when it's fair market value is the same as their grant price. If an 83b doesn't exist, employees can only exercise when they vest and it is likely that the 409a value has increased and the employee would have to immediately pay tax on the "paper gain". This puts the employee in the situation where they have to pay taxes and they actually can't sell the stock to help pay the taxes. 2) a way to get the clock started on the holding period required to pay the capital gains tax rate instead of the ordinary income rate when a liquidity event happens. This can amount to a large savings (i.e. 30%-50%) which is real money. This is also typically done via an 83b program. And...this is INCREDIBLY IMPORTANT TO EMPLOYEES WHO HAVE BEEN THERE FOR MULTIPLE YEARS, An 83b program is one of the ways to enable employees to get the clock started on the 5 year holding period required for QSBS exemption which can mean that NO CAPITAL GAINS taxes are paid. This can be a HUGE savings for employees when there is an IPO or acquisition. 3) the ability to sell vested shares when the employee has a financial need. With many startup staying private for 10 years before a liquidity event...it is likely that employees will have financial needs during that period - everything from wanting to put a down payment on a house to paying for kids' schools, a wedding, or elder care. When a company is still private, the way they can enable employees to meet their financial needs is to not place "transfer restrictions" on the stock. This allows employees to use sites like equityzen and Sharespost to sell their stock to a third party buyer. If you look on EquityZen's website...you'll see that many bay area tech company employees' are able to sell their shares on the secondary market.

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Glassdoor Response
9y
Thank you for your review. We have looked at early exercise and 83b's, but they are risky attempts to avoid taxes. Most people do not fully understand the risk/reward tradeoff entirely, and the downsides can be serious. We as a management team made the decision not to offer them. We did offer the Qualified Small Business Stock tax exemption when we were a Qualifying Small Business, but have not been able to offer it since 2013 due to the company size growing. I believe it is important for every employee to have a stake in the company as part of our overall rewards program and I believe we’ve established a competitive employee stock option program, nearly identical to those offered at every other valley company. We want employees to share in Glassdoor’s long-term growth and success through equity in our company. Stock option plans can be complex and we encourage all employees to understand the value of their equity, including potential tax implications. We provide access to all relevant documentation online through our stock administrator along with periodic training, including the recommendation to consult a financial advisor. We are always happy to answer any questions about our equity program via HR@Glassdoor.com
3.0
Apr 6, 2017
Recommend
CEO approval
Business Outlook

Pros

- Glassdoor is a good place to work. They have their issues but the important thing is the senior leadership (CEO) is very open and willing to change the direction of the product/company if it comes to that. Robert's office is always open and you can ask him questions (anonymously, if you prefer) during company huddles. - Nothing is set on stone - things could change. Glassdoor as a company improves upon their product tremendously. They run A/B tests and are willing to pivot their product direction if necessary. I believe that's very important for a growing company to succeed. - Coworkers. They are all amazing bunch of people. I have made some good friends while working there. - Company offers tons of perks - gym with shower, lunch, snacks, $50 mobile phone bill credit, game room, free or close to free health insurance etc. - Dog friendly.

Cons

- When I first joined Glassdoor it was the best company I ever worked for. The team was small and we were moving fast but without compromising in quality (i.e by shifting the deadline by a day or two if the product wasn't quite ready). As the company grew, stories became open ended and deadlines became almost impossible to shift which forced us to compromise in quality. There were at least three instances I could recall in the past year where we were given a hard deadline but without ironing out the details of the story or having final designs. In all three of those cases, we either didn't end up using that product or shifted the deadline so we could roll it out all together with rest of the teams. - Most of us are underpaid. This became clear when we launched Know Your Worth Tool. A former colleague of mine who left Glassdoor had told me about the 30% salary increase he/she got at their new place. - My new manager was micromanaging the team. He/she always wanted to know what we were working on (even though he/she was there for the daily standup). My manager would listen in to our conversation with fellow colleagues and provide unsolicited opinion.

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Glassdoor Response
9y
I’m glad to hear that Glassdoor was a fit for you for so long and we’re sorry to see you go. I take your feedback quite seriously and assure you we care deeply about our employees, current, former and future. I’d love to hear more about your departure experience and see what we can improve in our process. Please feel free to reach out to me directly. Feedback like yours helps keep us accountable, so thank you.
5.0
Apr 4, 2017
Recommend
CEO approval
Business Outlook

Pros

They sold it to me as a pre-IPO startup with the opportunity to get in early, and that's exactly what it is. The growth potential here is tremendous, and everyone at the company really does care about you and your goals. Work-life balance, benefits and the office atmosphere are all the best I've ever experienced. Glassdoor has been, and will continue to, shake up a pretty well-established "job board" market. The old models from indeed and monster are going away and Glassdoor will be the first to connect job seekers and companies based on a deeper, more emotional level than just matching skills. Being a part of the team and seeing the value that we are delivering to clients is fun and it's only just starting to catch on. Glassdoor has owned the user-generated content regarding employers for a long time, and once we solidify our spot as the one-stop-shop for job seekers to learn not just about companies, but also find new opportunities, the sky will be the limit and the old job boards will just be trying to catch up.

Cons

The only cons I can think of are typical of an organization that is growing like crazy and figuring out how best to monetize their products and audience. Leadership gives clear direction for long term success, but sometimes the water gets a little muddy during the short term as we and there could be a little more transparency about some of the moves that have been made. I think that this is somewhat of a learning experience for everybody, so there are occasional hiccups. It's the small risk you have to accept when you join a relatively young organization.

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Glassdoor Response
9y
Thanks for sharing your excitement for Glassdoor, we’re excited to have you on the team! Your review reminds me how grateful I am to our team who has brought the Glassdoor culture we cultivated here to our new home in Chicago. I hear you on communication. I think there’s room for more of this and I’m excited to kick our fiscal year off with some more clarity around those near-term milestones.
Viewing 787 - 789 of 1,112 Reviews

Glassdoor has 1,268 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.