Gap reviews

Your day truly depends on who your LOD is during your shift, I have one who is fantastic, supportive and truly cares about her employees and the customers, as well as sales and GCs. I have a couple others who care only about Gap cards and sales, and not about customer experience and employees. We also get a lot of bratty customers, but that is never the company's fault. I was also surprised to hear the top two LODs talk behind a lot of my coworkers' backs, and even complained about them to other sales associates. It definitely made me feel less inclined to trust those LODs. I've also noticed that the quality of the clothing itself has gone down, and this has been noticed by our customers too. Additionally, I feel sleazy selling and pushing Gap cards, especially when customers talk about already being able to pay off other credit cards. Management could be better, feeling bullied doesn't make a sales associate feel driven to get sales.

All the issues started after I was hired. The day I was scheduled to be trained, the assistant manager forgot and never showed so the rest of the employees just kept handing me off. I was never trained on how to use the register or other basics for retail. I was told to stay in the front and just greet people. I was never given an opportunity to do anything else. In the 4 months that I was employed at GAP, I only received 5 shifts. Every week I would call in about my lack of hours and I'd be informed that either the Manager or Assistant Manager screwed up and it would be corrected. Unfortunately this never happened.