Gap reviews

3.7

69% would recommend to a friend

(10,064 total reviews)
avatar

Mark Breitbard

70% approve of CEO

56% positive business outlook

Gap has an employee rating of 3.7 out of 5 stars, based on 10,064 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
4.0
Dec 29, 2025

fun place to work

Recommend
CEO approval
Business Outlook

Pros

discount hours of work staff development money

Cons

The management structure was sales-focused

3.0
Dec 29, 2025
Recommend
CEO approval
Business Outlook

Pros

- The team is incredibly kind, and very welcoming. - Direction from managers is often clear and easy to understand. - Employee discount is very appreciated.

Cons

- Far too great of an emphasis on the credit card. To the point of telling customers just looking on the floor or in the dressing rooms. It is in my opinion encouraged by the company to almost harrass the customers about it just to drive up applications. - Upper management is unclear and often less than helpful. - Favouritism is rife and blatent. Often goes unpunished.

Viewing 118 - 120 of 10,064 Reviews

Glassdoor has 10,673 Gap reviews submitted anonymously by Gap employees. Read employee reviews and ratings on Glassdoor to decide if Gap is right for you.