Gap reviews

3.7

70% would recommend to a friend

(10,060 total reviews)
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Mark Breitbard

72% approve of CEO

57% positive business outlook

Gap has an employee rating of 3.7 out of 5 stars, based on 10,060 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Jul 26, 2008
Recommend
CEO approval
Business Outlook

Pros

The Gap offers a great benefit package for full time employees including medical, dental, 401K. One of the best perks is the generous employee discount. This discount can be used at Gap's sister companies, Old Navy and Banana Republic. Also, being in retail allows for flexible hours rather than the usual 9 to 5. Paid time off is available to full time employees and is accrued by hours worked. Your paid time off will also roll over into the next year. There is a limit to how much you can roll over, but I am not sure what it is. I know someone who accrued almost 6 weeks worth of PTO, so the limit is rather high.

Cons

There is very little room for upward movement. The company says that they prefer to promote from within, but I have seen several cases of very worthy employees being overlooked and someone being hired on to fill a management position. It also seems as though the company is suffering from the effects of the impending recession. They have seen a slump in sales and this results in less hours being available for those who want to work. Another downside is common to all retail jobs; working during the holidays. October through December is a very busy time and it can be difficult to get time off to spend with family.

3.0
Jul 25, 2008
Recommend
CEO approval
Business Outlook

Pros

The company does have a good benefits package, and does truly care about its community. The clothing discount is generous, and living in San Francisco is a bonus!

Cons

Most of the management has not been properly trained to manage others, only to keep looking for the next promotion. The people doing the work get very little in terms of bonus, support and or recognition. This is why moral is exceptionally low. It would be beneficial for "the Leadership Teams" to learn what their teams are doing and SUPPORT THEM!

4.0
Jul 23, 2008
Recommend
CEO approval
Business Outlook

Pros

Socially responsible company - the best in the industry and one of the top leaders in the world. Work life balance is good and well respected at the company. Lots of great, intelligent, friendly people trying to do the best job that they can.

Cons

Difficult times in retail make the mood at the company more negative than positive. Sometimes it feels like we're the comeback kid, but we don't know the comeback plan. Needless to say there is not enough communication from leadership.

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Glassdoor has 10,668 Gap reviews submitted anonymously by Gap employees. Read employee reviews and ratings on Glassdoor to decide if Gap is right for you.