Gap reviews

3.7

70% would recommend to a friend

(10,066 total reviews)
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Mark Breitbard

71% approve of CEO

57% positive business outlook

Gap has an employee rating of 3.7 out of 5 stars, based on 10,066 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
4.0
Aug 22, 2008
Recommend
CEO approval
Business Outlook

Pros

Great staff and friends and family discounts.... staff get 50% There can also be a really good team atmosphere and it can be very exciting, especially if you are working on a new store opening. Although it had it's heyday in the 90's, it is still quite trendy, although the customers have grown older with it.

Cons

Your face either fits or it doesn't... if it doesn't, they will fire you for discount abuse... Can be very clique' and if your not in the 'it' team you'll end up in the stockroom or doing greeting all the time... or worse, you'll just drop off their computer system and you won't get any hours!

3.0
Jul 26, 2008
Recommend
CEO approval
Business Outlook

Pros

The Gap offers a great benefit package for full time employees including medical, dental, 401K. One of the best perks is the generous employee discount. This discount can be used at Gap's sister companies, Old Navy and Banana Republic. Also, being in retail allows for flexible hours rather than the usual 9 to 5. Paid time off is available to full time employees and is accrued by hours worked. Your paid time off will also roll over into the next year. There is a limit to how much you can roll over, but I am not sure what it is. I know someone who accrued almost 6 weeks worth of PTO, so the limit is rather high.

Cons

There is very little room for upward movement. The company says that they prefer to promote from within, but I have seen several cases of very worthy employees being overlooked and someone being hired on to fill a management position. It also seems as though the company is suffering from the effects of the impending recession. They have seen a slump in sales and this results in less hours being available for those who want to work. Another downside is common to all retail jobs; working during the holidays. October through December is a very busy time and it can be difficult to get time off to spend with family.

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Glassdoor has 10,676 Gap reviews submitted anonymously by Gap employees. Read employee reviews and ratings on Glassdoor to decide if Gap is right for you.