Gap reviews

3.7

70% would recommend to a friend

(10,068 total reviews)
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Mark Breitbard

71% approve of CEO

57% positive business outlook

Gap has an employee rating of 3.7 out of 5 stars, based on 10,068 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Dec 4, 2009
Recommend
CEO approval
Business Outlook

Pros

Gap has a fun atmosphere and is a great place to be if you like working with customers. Great discounts and my store had a lot of flexibility.

Cons

Well.. No matter how hard you work, if your not best friends with the managers, you won't be getting a fair amount of hours. They really don't take the "no mixing business with your personal life" thing seriously. This at least rings true at my store. I got praise for my recovery and I sold a lot of cards, which is something they stress the MOST, but still got less hours than a lot of people. By less I mean around SIX to TEN. At a low point I got THREE. Yet "great jobs" and "your the best!" during my short lived shifts. It was a very unpredictable job. Good if you don't REALLY need the money. Otherwise, get tf out of there.

4.0
Nov 28, 2009
Recommend
CEO approval
Business Outlook

Pros

It was a relaxed atmosphere with good employee discounts. They don't force you to sell or talk to customers. You are there if the customer asks you a question.

Cons

It is really messy and the work gets repetitive. Since the price point is not that high you get a wide range of social classes which makes some of the customers hard to deal with.

1.0
Nov 25, 2009
Recommend
CEO approval
Business Outlook

Pros

1. Benefits 2. There are some cool people left.

Cons

1.)Office Politics - People will stab you in the back if you let your guard down. The two stores in my city did not even like each other. Unfortunately for me I was forced to transfer to the other store. So I saw from both sides how they complain about the other store. 2.) Job Security - As the Gap sinks, people are panicking. I should have know this because they had well trained, well paid management train standout sales associates. Those managers all either left soon after or were offered severance that was pitiful. Then we were given a program called blueprint. Basically managers and key-holders at less than half of the price. They are trying to save money however they can. The Gap is running itself into the ground. It is sad. 3.) Pay - This used to be a strong suit at the gap. The head of store at one store makes 56k (Grand Rapids) The other makes 65k (Grandville). These are approximate but close as I can remember. I know this because they are both careless enough to leave their checks around the office. This pay is good, but the managers below them make nothing. Certainly not enough to live and make student loan payments. The sales associates make even less. Minimum wage or maybe a dollar or two more. There are experts who make around 10 an hour but the responsibilities they have are worth more. The Gap used to pay associate managers around 40-45k or so. Now its about 25-30K. DM's make a ton and they are worthless. Like half of the GM's Ive met. 4.) Gap cards - They push them like crazy. Most stores have unrealistic numbers to reach. It has people doing shady stuff trying to make their numbers. Its already shady trying to get somebody that obviously doesn't need a credit card to apply ." Oh, your Discover Card has been declined. Would you like to save 15% and open up a Gap Rewards Card with us?" You have to give sales associates targets and they if they don't get them then they usually get their hours cut. Its not fair on so many levels. If any of my fellow workers are reading this, I love most of you but get out of there!

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