Does Gap Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, Gap Inc. employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Gap Inc.. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Gap Inc.?

66% of Gap Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gap Inc. 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Gap Inc.?

Sales Associate (348) , Software Engineer (83) , Retail Sales Associate (73) , Assistant Manager (66) , Customer Service Representative (52) , Senior Software Engineer (51) , Merchandise Handler (43) , General Manager (36) , Manager (34) , Brand Associate (30) , Director (28) , Analyst (24) , Sales Associate/Cashier (23) , Senior Manager (21) , Warehouse Associate (20)

What are the pros of working at Gap Inc. according to real employee reviews?

"Good work/life balance (depending on shift worked); 20 days of PTO annually to both exempt and non" ((in 178 reviews)); "Great people but there can be a lot of hierarchy and politics especially in a cross" ((in 164 reviews)); "Great benefits like 401k and medical" ((in 146 reviews)); "Great Culture and Values" ((in 137 reviews)); "Good pay and dependable." ((in 129 reviews))

What are the cons of working at Gap Inc. according to real employee reviews?

"HR does nothing to correct bad management so the only option is to move teams or departments" ((in 89 reviews)); "poor leadership and constantly changing vision" ((in 55 reviews)); "Upper management is hit or miss" ((in 34 reviews)); "Massive layoffs continue to their mission to send as many jobs overseas as possible." ((in 27 reviews)); "No bonus money might be available event though you are working harder than ever." ((in 23 reviews))

What are employees saying about Gap Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Gap Inc. layoffs and their outlook for job security at Gap Inc. in 2026.

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Gap Inc.

Gap Inc. reviews

3.6

66% would recommend to a friend

(2,801 total reviews)

Richard Dickson

77% approve of CEO

57% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Work/Life balance

3.4

Compensation and benefits

3.2

Senior management

3.0

Career opportunities

Gap Inc. has an employee rating of 3.6 out of 5 stars, based on 2,801 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Oct 24, 2015

customer service representative

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

flexible hours and good management

Cons

very strict scheduling policy and difficult to take days off during peak

4.0

Oct 22, 2015

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Very good work environment Company gives a lot of positive reinforcement for good work

Cons

Not much room to move up

4.0

Oct 20, 2015

Most down-to-earth culture in retail but not a team environment

Senior vice president

Recommend

CEO approval

Business Outlook

Pros

Culture, People, Founders, great place for women, amazing brand equity

Cons

Safe, compliant, not a team environment; not innovative; not OK to take risks or challenge status quo

Viewing 2776 - 2778 of 2,801 Reviews

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Jobs at Gap Inc.

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Administrative Assistant, Gap Inc. Human Resources

Director, Customer Data Engineering

Coppell, TX

View job

Senior Analyst, Data Science

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Gap Inc.

Gap Inc. reviews

Ratings by category

Ratings by demographic groups

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customer service representative

Sales associate

Most down-to-earth culture in retail but not a team environment

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