Gallagher reviews

3.4

59% would recommend to a friend

(4,911 total reviews)
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J. Patrick Gallagher Jr.

76% approve of CEO

62% positive business outlook

Gallagher has an employee rating of 3.4 out of 5 stars, based on 4,911 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gallagher employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

5K reviews
1.0
Sep 14, 2015

bad managment

Recommend
CEO approval
Business Outlook

Pros

good links to get there

Cons

miss leading bonus scheme poor no patience poor bonus

3.0
Sep 10, 2015

Overworked, underpaid

Recommend
CEO approval
Business Outlook

Pros

I accepted an entry level claims position with no direct experience and learned a lot about the industry and I made a career out of it. Two weeks vacation to start, ho hum benefits.

Cons

My experience may be unique but we were "cost plus" which equated to the client being way too involved in how we ran our office and we were treated like second class employees of theirs. We also had to tip toe around what they want and at the time that meant newer adjusters like myself weren't getting higher exposure claims and weren't advancing our careers. Also, again because of cost plus status, staffing was an issue and claims load was laughably absurd. Final straw was we were grossly paid under market value. So what all of that translated to is high turnover.

4.0
Sep 7, 2015

Review for the GBS Houston office

Recommend
CEO approval
Business Outlook

Pros

I worked here briefly and am about to leave in a week or so for another opportunity (not a competitor) but I leave with a bag full of great memories and acquaintances that I hope to maintain for the years ahead. I had the opportunity to work on the most dynamic producer teams, as you can guess, individual producers have their own teams and the teams operate as silos. There is the occasional cross pollination but not that frequently. Of all the things that I have come to admire about Gallagher, it is their flexibility and relatively non existent office politics are supreme. Individual teams are cohesive and producers admire each other and are always willing to work together. Employees are respected and afforded more than enough latitude in times of need. Your manager will often look to provide you support and Gallagher is not afraid of hiring more people to help relieve some pressure on the current workforce. The teams are hierarchical but opinions are often voiced and producers are not afraid of departing from the script. This is significant because in competitors such as USI or Lockton or Willis, producers enjoy a god like status and are often too distant to delve into the matters of the other employees. Internal resources such as underwriting are useful but could use improvement and pharmacy analytics are outsourced. Between these two and some other resources a number of the usual tasks such as reporting, underwriting and vendor analysis are well managed leaving the account management teams with a lot less to deal with. Gallagher can be both, a career or a launching pad: many in the top management have long tenures, and often people depart in their first two years but such is the nature of this business.

Cons

A rigorous peer review system is needed. Deliverables are often prepared at the 11th hour and above all, the account managers are themselves responsible for the binding and printing of the material. This is absurd! Gallagher benefits are below industry standard: the cost sharing for the high deductible health plan is $180 a month for the employee only! That is virtually 50% of the plan cost. The 401k match is absurd and lower than either Lockton, USI and Willis. The retirement plan is accepting new entrants and he 401k vesting schedule is absurd too! Nevertheless their pay is at or above industry median.

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