This place is a sinking ship...A large percentage of senior producers and consultants have jumped ship in the last 12 months due to extremely poor leadership and lack of support. Their clients have left as well. Revenue is hurting big time with one or two senior producers left that somewhat prop up revenue numbers across the board.
If you’re not already trained and tenured in employee benefits, then this is not the place for you. If you are, be prepared to have no support for your benefits clients.
Management has no effective way to train new hires from other industries and surprisingly has no interest in training you. They hope you just know how to open doors and somebody else will go sell it for you and at some point you will learn stuff as you go.
Didn’t come here to be a robo-dialer and eventually learn the industry piece by piece over 10 years. That is old school insurance industry stuff from the 1980’s and 90’s. No millennial is going to wait years for training that others would provide in the first 6 months of employment.
Sales leadership does not exist for Gallagher Benefits Services. All sales managers are also Operations managers (area presidents). This is extremely counterproductive to sales development as they are much more focused on their budgets for their entire branch rather than training/developing new producers (industry jargon for sales reps).
This is an old industry and an old company that has acquired its way to growth.
While the corporate intended culture is good, they have acquired too many firms way too fast and never confirmed that leaders were in leadership roles. Each office still refers to themselves by their company name prior to being acquired by Gallagher, even if it happened 10 years ago. This has led to massive egos of former agency owners and senior producers acting like royalty and being treated differently than other producers. It’s a ‘kiss the ring’ mentality and has fueled gossip which has surprisingly impacted management decisions on personnel. Somebody doesn’t like you? They can just start a rumor and try to tank your career because management will react to rumors. It’s beyond petty.
Due to their fast growth, unfortunately, they don’t know how to train people to sell their services. Read that again. It’s really a shame.
Might be a good company if they knew how to separate sales from operations/client services and how to train their producers to sell their services.
