Gallagher Resolution Associate II reviews

2.6

30% would recommend to a friend

(153 total reviews)
avatar

J. Patrick Gallagher Jr.

44% approve of CEO

21% positive business outlook

Resolution Associate II employees have rated Gallagher with 2.6 out of 5 stars, based on 153 company reviews on Glassdoor. This indicates that most Resolution Associate II professionals have an average working experience there. Gallagher is rated 28% below average by Resolution Associate II professionals compared to other employers within the Seguros industry (3.6 stars).

Reviews by job title

153 reviews
1.0
Apr 8, 2020
Recommend
CEO approval
Business Outlook

Pros

Can work remotely or office

Cons

Excessive work with unreasonable expectations ; high demands ; merit increase are 0 to 1%

5.0
Aug 20, 2019
Recommend
CEO approval
Business Outlook

Pros

A typical work day is busy, but laid back. For those working in the office, the expectation is that dress is casual (jeans!) most days unless a client meeting is taking place in the office. Most people have the opportunity to work from home, which I have been doing for over three years. I love the ability to work independently and the flexibility that comes from working from home means I don’t have to take sick days when I have a cold or my child is sick, drive to or from work in a snowstorm, or take off time for a routine doctor appointment. This is the only employer I have known that throws bridal and baby showers for their employees, to celebrate events in their personal lives. It is truly a family atmosphere and I have made true friends while working here. I have been given the tools and training I need to be successful and have supervisors who encourage me to grow and develop my strengths. I feel like I have people looking out for my best interests and in helping me reach the next level of my career. There is absolutely opportunity for growth and advancement; I have been promoted in the last two years and am formally working toward my next promotion with the assistance of upper management. I work on a team made up of talented and knowledgeable individuals who do not hesitate to step up to the plate when someone needs help or is out unexpectedly for a day or two. The case load is lower than industry standards in my experience and completely manageable, allowing me to have work/life balance. You are encouraged to take your time off and when on vacation disconnect completely. I don’t foresee myself leaving anytime in the future and feel lucky to work here.

Cons

The only negative is that there could be more vacation time, but sick days do not count against your time off and you get a lot of days off for holidays, including the Friday after Thanksgiving, which is nice. The sick policy is you take what you need, but don’t abuse it. Because I have the flexibility of working from home, I find that I don’t need as much vacation time because of my flexible work schedule.

1.0
Jul 6, 2019

Misleading

Recommend
CEO approval
Business Outlook

Pros

A laptop provided and coworkers are nice and helpful because everyone is struggling and they’re co stand brining in new people due to turnover.

Cons

Management misleads you with the workload, benefits, and ability to telecommute to get you to accept a position at GB. Their system is very behind the times and not integrated, which causes you to log into several applications to perform your job. Quality of work is not a priority as long as you’re not showing up on reports. The claims you takeover are not documented well and benefit payments are calculated incorrectly where you’re constantly spending your time fixing prior (long time) adjusters mistakes. Everyone is micromanaged constantly and everyone is expected to work 10-12+ hours per day and you still aren’t able to complete everything they want done. You receive emails upon emails upon emails 24/7 and never able to catch up on all of them. So much time is taken out of your day with micromanaging to where you can’t accomplish more important tasks like benefit payments and investigations. There has been so much turnover with long time & newer employees since I’ve started.

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Glassdoor has 5,411 Gallagher reviews submitted anonymously by Gallagher employees. Read employee reviews and ratings on Glassdoor to decide if Gallagher is right for you.