GLG reviews

2.6

24% would recommend to a friend

(2,254 total reviews)
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Gemma Postlethwaite

21% approve of CEO

18% positive business outlook

GLG has an employee rating of 2.6 out of 5 stars, based on 2,254 company reviews on Glassdoor which indicates that most employees have an average working experience there. The GLG employee rating is 30% below average for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Feb 8, 2019

The Grass Is So Much Greener On The Other Side

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. The people. All the other reviews on here get it right. You make awesome friends, many of whom come from different backgrounds and cultures. Although don't expect to see many non white caucasian folk in the leadership team - see London as an example. 2. Remuneration is too much for what the job is and it serves to keep people there longer albeit they become more miserable by the day. 3. Some colleagues were able to organize conference discussions with expert consultants and clients - this seems to have been one of the best parts of the job. However, that's about to change as GLG centralizes those roles with new hires for these positions - this is going to fail spectacularly as GLG begins to pump out spam content to its clients. 4. Mobility opportunities between offices is on the rise although it's only a small number of people who get the opportunity.

Cons

I would be very cautious of the true identity behind those who write reviews on here which say "ignore the negative feedback." GLG's rate of turnover is unbelievable and for the first time in a long time, it is now impacting some of the highest performers which is going to have a huge impact on its ability to keep and grow its client book. There are so many reasons behind this but the main ones from my many years of service are: 1. No development. If you want to learn real, tangible skills which will stand the test of time in the real world be weary of GLG. As a junior professional your job is going to resemble that of a call centre and you'll struggle to find any self drive after a couple of months in the job. Sadly, the outlook doesn't get better as you become client facing; you do the same mind-numbing process for clients. You will never advise clients or analyze anything more than an email, you're a pen pusher. At its core, the nature of working at an expert network firm means you learn no hard skills that you need in an actual rewarding job. Any learning you experience will plateau within a couple of years- despite all the rhetoric you'll hear from lifers (I should know because I used to be one of them for a long time). The average span of an employee is a couple of years at best. Staying in GLG kills your ambition and many senior managers have been known to spread fear that you won't find a better job. And while that toxic culture succeeds too often, the truth is the complete opposite. 2. Demoralizing and appalling management. The majority of those in charge of guiding careers couldn’t be trusted to organize prosecco for a bachelorette party. You are valued and rewarded as a good people manager if you fall into line and deliver the company jargon and latest cobbled together initiative to your subordinates. Independent thinkers need no apply. It was difficult to watch talented friends attempt to climb the ladder by serving as lapdogs to blind sheep. I and others have experienced bullying, manipulative and aggressive management behaviour which has led to multiple departures of talented professionals in certain teams. Despite our complaints these segment and senior leaders are still in their roles. In fact, some now manage more people! 3. Out of date “leadership.” The senior management in London and elsewhere are made up of the same lifers who caused the current crisis of morale in the first place. For example, the management in London stood by and endorsed new structures which took the last bit of life and entrepreneurship out of the day to day job. These same people are being trusted to put out the fires and build a new house. The CTO’s endless spam initiatives (otherwise known as AI) has damaged GLG’s most import asset: its relationship with the expert consultants. Guess who's in charge of undoing all the damage and starting fresh? You guessed it. These robotic tasks have demoralized the depleting number who go to work with a purpose each day. There is zero follower-ship of the leadership team. If they practiced what they preached in terms of self awareness they would have dusted off their CVs and be on their way. However, the ability to delegate, talk for days on end in internal meetings and all the time while receiving a cushy salary is just too strong a pull. I worked with many younger people who were in their 20s and after a year or two in their roles had demonstrated more worth than senior management. That’s because management live in a revolving door of gossip and drowning the next layer of professionals in gallons of Kool-Aid. That's how GLG measure success. Groupthink at GLG is off the charts and when you quantify the value which a lot of the management bring you realise you're in the Medieval Ages. 4. A compulsive internal disorder. GLG are obsessed with everything and anything internal. They have lost so much talent in the last number of years (and a lot more to follow in the next 12 months) because former McKinsey folk are attempting to turn talented, enthusiastic individuals into monkeys pressing buttons and achieving pointless metrics. The huge turnover in recent years can also be directly attributable to this. This is known at the very top of GLG but again, no one has being fired. However if you miss your metrics be prepared to be caught in the crossfire. GLG has lost complete sight of the people who pay them and my fear is that clients are going to soon feel that wrath as top performers discover their wings and take flight. The new CEO seems to have a vision for what he wants to change but a year later his world tour of "town halls" seems more like an attempt to mirror a Bruce Springtsteen concert (and it comes with a similar price tag). Why won't he clear the deck and bring in new leadership in EMEA and the US?

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GLG Response
7y
Thank you for your comments. We take each employee’s experience seriously. It sounds like you did not feel your time at GLG was worthwhile, which is disappointing to hear. Rapid growth requires a level of agility that can be tricky for companies to get right. We know this. And as we enter this new chapter, we’re committed to finding new ways to make GLG a great place to work for everybody – regardless of role, department, or level of seniority. We want the right people leading the right teams. As you pointed out, there is a focus like never before on the internal elements of our business. At the heart of this is our goal of helping GLGers best serve their clients and each other. Our collective efforts to reimagine our culture and purpose have received record engagement. We are proud of that fact, but know there is work left to be done. As with many best-in-class companies, we have found the use of some metrics to be helpful in measuring the success of our business. That said, we hear your concerns and will continue to work on setting clearer measures of performance in the fairest and most transparent way possible. It’s great to hear you are happy in your new role, and we wish you all the best in the future.
1.0
Jul 16, 2018

Stay Away!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None. Seriously. I’ve worked at a number for Fortune 50 companies, and wanted to give a smaller company a try. Really disappointing. This place is a total disaster internally.

Cons

The people. Place is like a weird cult that’s totally focused on politics and not productivity... and as a result, no one knows how to do anything. Very strange place.

1.0
May 16, 2019
Recommend
CEO approval
Business Outlook

Pros

Well. If I have to think hard about this that pretty much sums it up huh. If you absolutely need a job, like this is your last resort. Still reconsider one more time. You get closer with your coworkers through all the pain you go through together. There are a lot of brilliant people here.

Cons

1. Metrics. Metrics. Metrics. Where to begin? At the company town halls, the CEO reassured the employees that metrics would not be the defining feature of an employee's evaluation. Well, that was a lie (enter meme here). If you go to several of the job descriptions you see: -Appreciation for the role data and metrics play in growing a business successfully -Excel in a fast-paced, metrics-driven, entrepreneurial, and challenging environment You get emails once a week on how everyone is behind on recruiting. Oh I'm sorry, I didn't know my job title was Expert Recruiter. Unless you're above Team Leader level, get ready to go on some phone-athons to recruit those experts! Don't even think about talking with clients or learn any meaningful skills about business operations. 2. You will work on NATIONAL HOLIDAYS. So there's this thing called "Skeleton Crew" where you cover the rest of the business units requests that come in on holidays like July 4th, Labor Day, Christmas, etc. Your reward? A WORK FROM HOME DAY. Yes, you read that right. You have the great opportunity to exchange a full vacation day with a remote work day! Congratulations. You will eventually be pressured and volunTOLD to take one of these days. Oh, are you looking to work in the Financial Services sector? Welcome to your very own NIGHT SHIFT! This is when you're expected to work off the clock and set up projects no matter when they come in! Don't they sound exciting? 3. Turnover is at 30%. Just let that sink in. There's a saying that people leave bad managers, not bad companies. GLG is both so, good luck with replacing all those employees. Mass Exodus 2019. 4. Upper management make rules about system changes without having spent a single second in the associate's shoes. How can you know what will and won't work on the day-to-day when you don't even bother to ask or understand the pain points and challenges? Doesn't matter. BRING ME THAT METRIC. 5. From 2.6 on Glassdoor to 3.3 AND over 50% recommend to a friend within 3 months? Now that's impressive. Well done. I guess if 30% turnover rate applies, then that leaves way more happy employees to leave reviews right?

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GLG Response
7y
It’s disappointing to hear about your experience. As a member of our People team, I’m sorry we couldn’t address your concerns while you were still with us. It’s true – metrics are an important barometer for our business. But they are by no means the only measure of success here. How we gauge induvial performance in the fairest and most transparent way is top of mind right now. Metrics should never get in the way of seeing the complete person. We’re sorry it didn’t work out for you here but wish you success in your new role.
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